Integrate MessageBird with ServiceDesk MSP On-Premises
Send information between MessageBird and ServiceDesk MSP On-Premises automatically, without writing any code, using Zoho Flow.
Build your own integrations between MessageBird and ServiceDesk MSP On-Premises
Connect MessageBird and ServiceDesk MSP On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate MessageBird and ServiceDesk MSP On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New channel message received
Triggers when a new channel message is received
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
Request created from an account
Triggers when a new request is created from an account
Request created
Triggers when a new request is created
Request updated from an account
Triggers when the details of an existing request is updated from an account
Request updated in template
Triggers when the details of an existing request is updated in the selected template
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create contact
Creates a new contact
Reply to Conversation
Adds a new message to an existing conversation and sends it to the contact you're talking to
Send SMS
Sends an SMS message
Send voice message
Sends a voice message
Start channel conversation
Starts a new channel conversation
Send MMS
Sends a new MMS message
Add contact to group
Adds an existing contact into group by group ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact
Remove contact from group
Removes an already added contact from group by group ID
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Associate request with problem
Associates an existing request with the specified problem
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Create change
Creates a new change
Create request
Creates a new request
What is MessageBird?
MessageBird is a customer communication platform. You can send voice messages, integrate video calling with your system, and connect to carriers across the globe.
Similar apps
What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
