Integrate ModWebs with Freshservice

Send information between ModWebs and Freshservice automatically, without writing any code, using Zoho Flow.

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Connect ModWebs and Freshservice with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ModWebs and Freshservice using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Booking created

Triggers when a new booking is created

Contact created or updated

Triggers when a contact is created or when the details of an existing contact are updated

Product updated

Triggers when the details of an existing product are updated

Order created

Triggers when a new order is created

Contact created

Triggers when a new contact is created

Order updated

Triggers when the details of an existing order are updated

Product created

Triggers when a new product is created

Release created

Triggers when a new release is created

Updated ticket

Triggers when any detail of a ticket is updated

Problem created

Triggers when a new problem is created

Change updated

Triggers when any detail of a change is updated

Updated release

Triggers when any detail of a release is updated

Updated problem

Triggers when any detail of a problem is updated

Ticket created

Triggers when a new ticket is created

Asset updated

Triggers when the details of an asset is updated

Asset created

Triggers when a new asset is created

Change created

Triggers when a new change is created

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create member

Creates a new member

Fetch contact

Fetches the details of an existing contact using the contact ID or email address

Create change

Creates a new change

Create contract

Creates a new contract

Create requester

Creates a new requester

Create department

Creates a new department

Create ticket note

Creates a new ticket note

Create asset

Creates a new asset

Create release

Creates a new release

Create reply conversation

Creates a new reply conversation for the ticket

Create ticket

Creates a new ticket

Add device to software

Adds a new device to the specified software

Create problem

Creates a new problem

Update asset

Updates the details of an existing asset

Update problem

Updates the details of an existing problem

Update ticket

Updates the details of an existing ticket

Fetch department

Fetches the details of an existing department by its name or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch asset

Fetches the details of an existing asset by either its name or ID

Fetch agent

Fetches the details of an existing agent by email or ID

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch requester

Fetches the details of an existing requester by email or ID

What is ModWebs?

ModWebs is a drag-and-drop website builder that lets you create your online store with marketing funnels, email automation, bookings and appointments, and more.

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Server Monitoring

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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