![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Integrate Octadesk with Insightful
Send information between Octadesk and Insightful automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Generate a task within your Insightful for fresh tickets initiated in Octadesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Insightful for new tickets created in Octadesk.
How it works
- The flow triggers when a new ticket is added in Octadesk.
- Zoho Flow creates a new task in Insightful.
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Generate a task within your Insightful for fresh tickets initiated in Octadesk
Octadesk + Insightful
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Octadesk and Insightful
Connect Octadesk and Insightful with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Octadesk and Insightful using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Organization added
Triggers when a new organisation is added
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Customer added
Triggers when a new customer is added
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Ticket added
Triggers when a new ticket is added
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Agent added
Triggers when a new agent is added
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Project created
Triggers when a new project is created
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Employee created
Triggers when a new employee is created
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Task created
Triggers when a new task is created
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Team created
Triggers when a new team is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Create product
Creates a new product
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Create person
Creates a new person
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Create organization
Creates a new organization
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Update product
Updates the details of an existing product
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Update organization
Updates the details of an existing organization
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Fetch organization
Fetches the details of an existing organization by name
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Fetch person
Fetches the details of an existing person using email address
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Fetch requester
Fetches the details of an existing requester using email address
![](https://flow-public.nimbuspop.com/flow-apps/octadesk.png)
Search ticket
Search for an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Create task
Creates a new task
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Create project
Creates a new project
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Create team
Creates a new team
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Create employee
Creates a new employee
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Update task
Updates the details of an existing task
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Update project
Updates the details of an existing project
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Update team
Updates the details of an existing team
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Deactivate employee
Deactivates an existing employee
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Update employee
Updates the details of an existing employee
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Fetch project
Fetches the details of an existing project using ID
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Fetch task
Fetches the details of an existing task using ID
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Fetch employee
Fetches the details of an existing employee using ID
![](https://flow-public.nimbuspop.com/flow-apps/insightful.png)
Fetch team
Fetches the details of an existing team using ID
What is Octadesk?
Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.
Similar apps
What is Insightful?
Insightful is a workforce analytics platform that helps you track employee activity, time, and productivity to build a more efficient and focused workplace.
Similar apps
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