Integrate Octadesk with TeamWave

Send information between Octadesk and TeamWave automatically, without writing any code, using Zoho Flow.

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Generate a task within your TeamWave for fresh tickets initiated in Octadesk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your TeamWave for new tickets generated in Octadesk.

How it works
  1. The flow triggers when a new ticket is added in Octadesk.
  2. Zoho Flow creates a new task in TeamWave.
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Generate a task within your TeamWave for fresh tickets initiated in Octadesk

Octadesk + TeamWave

Build your own integrations between Octadesk and TeamWave

Connect Octadesk and TeamWave with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Octadesk and TeamWave using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization added

Triggers when a new organisation is added

Customer added

Triggers when a new customer is added

Ticket added

Triggers when a new ticket is added

Agent added

Triggers when a new agent is added

All Actions - Actions are the automated tasks

Update ticket

Updates the details of an existing ticket

Create product

Creates a new product

Create person

Creates a new person

Create ticket

Creates a new ticket

Create organization

Creates a new organization

Update product

Updates the details of an existing product

Update organization

Updates the details of an existing organization

Fetch organization

Fetches the details of an existing organization by name

Fetch person

Fetches the details of an existing person using email address

Fetch requester

Fetches the details of an existing requester using email address

Search ticket

Search for an existing ticket

Create activity

Creates a new activity

Create person

Creates a new person

Create event

Creates a new event

Create milestone

Creates a new milestone

Create task list

Creates a new task list

Create deal

Creates a new deal

Create project

Creates a new project

Create organization

Creates a new organization

Create task

Creates a new task

Update person

Updates the details of an existing person

Update organization

Updates the details of an existing organization

Update event

Update the details of an existing event

Update deal

Updates the details of an existing deal

Update task

Updates the details of an existing task

What is Octadesk?

Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.

Customer Support

What is TeamWave?

TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.

CRM HR Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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