Integrate Order Desk with MSG91

Send information between Order Desk and MSG91 automatically, without writing any code, using Zoho Flow.

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Send a confirmation SMS via MSG91 when new orders are placed in Order Desk

Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow sends a notification from MSG91 each time a new order is created in Order Desk.

How it works
  1. The flow triggers when a new order is created in Order Desk.
  2. Zoho Flow sends a text message to the specified phone numbers in MSG91.
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Send a confirmation SMS via MSG91 when new orders are placed in Order Desk

Order Desk + MSG91

Build your own integrations between Order Desk and MSG91

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Supported triggers and actions

Integrate Order Desk and MSG91 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order created

Triggers when a new order is created

All Actions - Actions are the automated tasks

Add shipment

Adds a shipment to an order at Order Desk

Create order

Creates a new order

Change folder

Moves the specified order to a different folder

Update order

Updates the details of an existing order using order ID

Create or update contact

Creates a new contact or updates the details of an existing contact

Send SMS

Sends a text message to the specified phone numbers

Resend OTP

Resends an OTP to the selected phone number

Send WhatsApp template message

Sends a WhatsApp template message to the specified phone numbers

Send email

Sends an email to the specified recipients

Send OTP

Sends an OTP to the selected phone number

What is Order Desk?

Order Desk is an omnichannel ecommerce order management application that lets you automate your order workflows. It provides a rules engine, numerous integrations, and more.

E Commerce

What is MSG91?

MSG91 is an SMS solution for bulk, regional, and transactional SMS. You can track market trends, verify numbers with OTPs, and send customized messages.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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