Integrate Order Desk with RingCentral
Send information between Order Desk and RingCentral automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send a confirmation text message from RingCentral when new orders are made in Order Desk
Send instant SMS confirmations to customers right after checkout. This flow sends a notification from RingCentral each time a new order is created in Order Desk.
How it works
- The flow triggers when a new order is created in Order Desk.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.
Send a confirmation text message from RingCentral when new orders are made in Order Desk
Order Desk + RingCentral
Build your own integrations between Order Desk and RingCentral
Connect Order Desk and RingCentral with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Order Desk and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order created
Triggers when a new order is created
Call recorded
Triggers when a call is recorded
Call received
Triggers when a call is received
SMS sent or received
Triggers when a new SMS is sent or received
Voicemail received
Triggers when a new voicemail is received
Call missed
Triggers when a call is missed
New call
Triggers when a new call is initiated or received
Call ended
Triggers when a call is ended
All Actions - Actions are the automated tasks
Add shipment
Adds a shipment to an order at Order Desk
Create order
Creates a new order
Change folder
Moves the specified order to a different folder
Update order
Updates the details of an existing order using order ID
Create contact
Creates a new contact
Send SMS
Sends a new SMS to the specified phone number
Initiate ringout call
Initiates a two-legged ringout call based on the specified caller and callee phone numbers
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact
Fetch extension by ID
Fetches the details of a RingCentral extension by extension ID
What is Order Desk?
Order Desk is an omnichannel ecommerce order management application that lets you automate your order workflows. It provides a rules engine, numerous integrations, and more.
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
