Integrate Order Desk with Telnyx

Send information between Order Desk and Telnyx automatically, without writing any code, using Zoho Flow.

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Send a confirmation SMS via Telnyx when new orders are placed in Order Desk

Send instant SMS confirmations to customers right after checkout. This flow will send a notification via Telnyx whenever new orders are generated in Order Desk.

How it works
  1. The flow triggers when a new order is created in Order Desk.
  2. Zoho Flow sends an SMS message to a phone number in Telnyx.
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Send a confirmation SMS via Telnyx when new orders are placed in Order Desk

Order Desk + Telnyx

Build your own integrations between Order Desk and Telnyx

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Supported triggers and actions

Integrate Order Desk and Telnyx using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order created

Triggers when a new order is created

Message received

Triggers when a new message is received from any phone number

All Actions - Actions are the automated tasks

Add shipment

Adds a shipment to an order at Order Desk

Create order

Creates a new order

Change folder

Moves the specified order to a different folder

Update order

Updates the details of an existing order using order ID

Send SMS

Sends an SMS message to a phone number

What is Order Desk?

Order Desk is an omnichannel ecommerce order management application that lets you automate your order workflows. It provides a rules engine, numerous integrations, and more.

E Commerce

What is Telnyx?

Telnyx is a communication platform that provides two-way messaging, call center, cloud IVR, automated porting, and more.

Phone/SMS

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Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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