Integrate Order Desk with Twilio
Send information between Order Desk and Twilio automatically, without writing any code, using Zoho Flow.
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Send a confirmation text message from Twilio when new orders are made in Order Desk
Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via Twilio whenever new orders are generated in Order Desk.
How it works
- The flow triggers when a new order is created in Order Desk.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
Send a confirmation text message from Twilio when new orders are made in Order Desk
Order Desk + Twilio
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Supported triggers and actions
Integrate Order Desk and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order created
Triggers when a new order is created
WhatsApp message received
Triggers when a new WhatsApp message from a customer is received
SMS message sent or received
Triggers when a new SMS is sent or received
SMS message received
Triggers when a new SMS message is received
All Actions - Actions are the automated tasks
Add shipment
Adds a shipment to an order at Order Desk
Create order
Creates a new order
Change folder
Moves the specified order to a different folder
Update order
Updates the details of an existing order using order ID
Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers
Fetch message
Fetches the details of a message by its ID
What is Order Desk?
Order Desk is an omnichannel ecommerce order management application that lets you automate your order workflows. It provides a rules engine, numerous integrations, and more.
What is Twilio?
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
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Technical Engineer, Master Liveaboards
