Integrate Order Desk with Twilio
Send information between Order Desk and Twilio automatically, without writing any code, using Zoho Flow.
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Send a confirmation text message from Twilio when new orders are made in Order Desk
Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via Twilio whenever new orders are generated in Order Desk.
How it works
- The flow triggers when a new order is created in Order Desk.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
Send a confirmation text message from Twilio when new orders are made in Order Desk
Order Desk + Twilio
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Supported triggers and actions
Integrate Order Desk and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order created
Triggers when a new order is created
WhatsApp message received
Triggers when a new WhatsApp message from a customer is received
SMS message sent or received
Triggers when a new SMS is sent or received
SMS message received
Triggers when a new SMS message is received
All Actions - Actions are the automated tasks
Add shipment
Adds a shipment to an order at Order Desk
Create order
Creates a new order
Change folder
Moves the specified order to a different folder
Update order
Updates the details of an existing order using order ID
Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers
Fetch message
Fetches the details of a message by its ID
What is Order Desk?
Order Desk is an omnichannel ecommerce order management application that lets you automate your order workflows. It provides a rules engine, numerous integrations, and more.
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What is Twilio?
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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