

Integrate Order Desk with Twilio
Send information between Order Desk and Twilio automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Send a confirmation text message from Twilio when new orders are made in Order Desk
Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via Twilio whenever new orders are generated in Order Desk.
How it works
- The flow triggers when a new order is created in Order Desk.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.


Send a confirmation text message from Twilio when new orders are made in Order Desk
Order Desk + Twilio

Build your own integrations between Order Desk and Twilio
Connect Order Desk and Twilio with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Order Desk and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Order created
Triggers when a new order is created

WhatsApp message received
Triggers when a new WhatsApp message from a customer is received

SMS message sent or received
Triggers when a new SMS is sent or received

SMS message received
Triggers when a new SMS message is received
All Actions - Actions are the automated tasks

Add shipment
Adds a shipment to an order at Order Desk

Create order
Creates a new order

Change folder
Moves the specified order to a different folder

Update order
Updates the details of an existing order using order ID

Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers

Fetch message
Fetches the details of a message by its ID
What is Order Desk?
Order Desk is an omnichannel ecommerce order management application that lets you automate your order workflows. It provides a rules engine, numerous integrations, and more.
What is Twilio?
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >