Integrate Respond.io with Capsule CRM
Send information between Respond.io and Capsule CRM automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Respond.io and Capsule CRM using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
New Task
Triggers when a new open task is created
New Person
Triggers when a new person is created on Capsule CRM
New Case
Triggers when a new case is created
New User
Triggers when a new user is added
New Organization
Triggers when a new organization is created
New Opportunity
Triggers when a new opportunity is created
All Actions - Actions are the automated tasks
Create or update contact
Creates a new contact or updates the details of an existing contact
Add tag
Adds a tag to the specified contact
Create contact
Creates a new contact
Add comment
Adds a comment to a specified contact
Send attachment message
Sends an attachment message to a specific contact through specific channel
Send message
Sends a message to a specific contact through specific channel
Send email message
Sends an email message to a specific contact through specific channel
Add space tag
Adds a space tag
Update space tag
Updates the details of an existing space tag
Update contact
Updates the details of an existing contact
Fetch message
Fetches the details of an existing message using ID
Fetch contact
Fetches the details of an existing contact
Remove tag
Removes a tag from the specified contact
Remove space tag
Removes a space tag
Create Case
Creates a new case
Create Person
Creates a new person on Capsule CRM
Create Opportunity
Creates a new opportunity
Create Task
Creates a new task
Find person
Finds the details of the specified person by ID
What is Respond.io?
Respond.io is an AI-powered customer conversation management platform that helps businesses automate customer communication, capture leads, drive engagements, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
