Integrate Retently with Chaport

Send information between Retently and Chaport automatically, without writing any code, using Zoho Flow.

Build your own integrations between Retently and Chaport

Connect Retently and Chaport with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Retently and Chaport using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer created

Triggers when a new customer is created

Feedback received

Triggers when new feedback is received

Operator added

Triggers when a new operator is added

Chat started

Triggers when a new chat is started

Chat finished

Triggers when a chat is finished

Visitor updated

Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated

All Actions - Actions are the automated tasks

Create customer and send survey

Sends a survey to the specified customer if the email address already exists. Otherwise, creates a customer and then sends the survey.

Create or update customer

Creates a new customer. Update the details if the email address already exists.

Unsubscribe customer

Unsubscribes the specified customer

Add tags to feedback

Adds tags to the specified feedback

Fetch score

Fetches the details of the latest NPS score

Create operator

Creates a new operator

What is Retently?

Retently is an online survey tool that helps you measure customer satisfaction and loyalty through net promoter score surveys and feedback collection.

Reviews Survey

What is Chaport?

Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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