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Integrate RingCentral with Help Scout
Send information between RingCentral and Help Scout automatically, without writing any code, using Zoho Flow.
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Build your own integrations between RingCentral and Help Scout
Connect RingCentral and Help Scout with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate RingCentral and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Call missed
Triggers when a call is missed
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Call answered
Trigger when a call is answered
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New SMS
Triggers when a new SMS is sent or received
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Call recorded
Triggers when a call is recorded
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New voicemail
Triggers when a new voicemail is sent or received
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New team chat
Triggers when a new team chat is created
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New call
Triggers when a new call is initiated or received
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Call disconnected
Triggers when a call is ended
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Conversation created
Triggers when a new conversation is created
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Customer added
Triggers when a new customer is added
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Mailbox added
Triggers when a new mailbox is added
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User created
Triggers when a new user is created
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Conversation assigned
Triggers when a conversation is assigned to a specified user
All Actions - Actions are the automated tasks
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Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
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Create contact
Creates a new contact
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Create team message
Creates a new team message
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Send SMS
Sends a new SMS to the specified phone number
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Update contact
Updates the details of an existing contact
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Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
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Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
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Fetch extension
Fetches the details of the existing extension
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Fetch message by ID
Fetches the details of an existing message record by message ID
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Fetch contact
Fetches the details of an existing contact
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Fetch call by session ID
Fetches the details of an existing call by session ID
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Fetch call by ID
Fetches the details of an existing call by ID
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Fetch user
Fetches the details of an existing user
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Fetch call record by ID
Fetches the details of an existing call record by ID
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Create conversation from customer
Creates a new conversation from a customer
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Create conversation to customer.
Creates a new conversation to a customer from a user
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Create customer
Creates a customer if it does not already exist
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Find customer
Finds customer by email address
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Find user
Finds user by email address
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
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What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
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