Integrate RingCentral with Zoho Assist
Send information between RingCentral and Zoho Assist automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate RingCentral and Zoho Assist using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New voicemail
Triggers when a new voicemail is sent or received
New team chat
Triggers when a new team chat is created
New SMS
Triggers when a new SMS is sent or received
Call recorded
Triggers when a call is recorded
Call missed
Triggers when a call is missed
Call answered
Trigger when a call is answered
New call
Triggers when a new call is initiated or received
Call disconnected
Triggers when a call is ended
Unattended access session ended
Triggers when a unattended access session is ended
Inbound request declined
Triggers when a inbound request is declined
Inbound request transferred
Triggers when a inbound request is transferred
Remote support session end
Triggers when a remote support session is ended
Inbound request dropped
Triggers when a inbound request is dropped
Device deleted
Triggers when a device is deleted
Screen share session end
Triggers when a screen share session is ended
Device added
Triggers when a new device is added
Device online
Triggers when a device is online
Inbound request created
Triggers when a new inbound request created
Remote support session started
Triggers when a remote support session is started
Device offline
Triggers when a device is offline
Screen share session started
Triggers when a screen share session is started
Inbound request picked
Triggers when a inbound request is picked
Unattended access session started
Triggers when a unattended access session is started
Inbound request expired
Triggers when a inbound request is expired
Remote support session customer joined
Triggers when a remote support session customer is joined
Inbound request delegated
Triggers when a inbound request is delegated
All Actions - Actions are the automated tasks
Create team message
Creates a new team message
Send SMS
Sends a new SMS to the specified phone number
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch user
Fetches the details of an existing user
Fetch call record by ID
Fetches the details of an existing call record by ID
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch contact
Fetches the details of an existing contact
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch extension
Fetches the details of the existing extension
Fetch call by session ID
Fetches the details of an existing call by session ID
Fetch call by ID
Fetches the details of an existing call by ID
Schedule session
Schedules a screen sharing session
Create unattended session
Creates a new unattended session
Create unattended group
Creates a new unattended group
Create session
Creates a new screen sharing session
Update unattended computer
Updates the details of an existing unattended computer
Update unattended group
Updates the details of an existing unattended group
Fetch unattended computer
Fetches the details of an existing unattended computer
Fetch unattended group
Fetches the details of an existing unattended group
What is Zoho Assist?
Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.
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