Integrate Saleor with Freshdesk
Send information between Saleor and Freshdesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Set up a contact in Freshdesk following a purchase in Saleor
Bridge the gap between purchase and support by instantly creating contacts in your customer service platform for immediate assistance. This flow will generate a new contact in Freshdesk in response to new purchases from Saleor.
How it works
- The flow triggers when an order is fulfilled in Saleor.
- Zoho Flow creates a new contact in Freshdesk.
Set up a contact in Freshdesk following a purchase in Saleor
Saleor + Freshdesk
Build your own integrations between Saleor and Freshdesk
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Supported triggers and actions
Integrate Saleor and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Product updated
Triggers when a product is updated
Customer created
Triggers when a new customer is created
Product created
Triggers when a new product is created
Order fulfilled
Triggers when an order is fulfilled
Customer updated
Triggers when the details of a customer are updated
Order confirmed
Triggers when an order is confirmed
Order created
Triggers when a new order is created
Order refund
Triggers when an order is refunded
Order cancelled
Triggers when an order is cancelled
Product variant out of stock
Triggers when a product variant has no available stock in warehouse
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Ticket note added
Triggers when a note is added to the selected ticket
All Actions - Actions are the automated tasks
Create user
Creates a new user
Create product
Creates a new product
Create draft order
Creates a new draft order
Create product variant
Creates a new product variant
Add note to order
Adds note to an order
Create customer
Create a new customer
Order refund
Initiates the refund of an exisiting order
Confirm order
Confirms an unconfirmed order by changing status to unfulfilled
Fetch customer
Fetches the details of an existing customer
Fetch product
Fetches the details of an existing product using Product ID, name or slug
Fetch variant
Fetches the details of an existing variant using ID, SKU, or search term
Fetch order
Fetches the details of an existing order using order ID or number
Create forum
Creates a new forum in the selected category
Create group
Creates a new group
Create contact
Creates a new contact
Create forum category
Creates a new forum category
Create ticket
Creates a new ticket
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch company
Fetches the details of an existing company by domain
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
What is Saleor?
Saleor is a GraphQL ecommerce platform that enables users to manage any number of storefronts, apps, and devices from a single back-end.
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
