Integrate ServiceDesk MSP On-Premises with 1000+ apps
Create business workflows for ServiceDesk MSP On-Premises without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
Build your own ServiceDesk MSP On-Premises integrations
Connect ServiceDesk MSP On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Build your ServiceDesk MSP On-Premises workflows using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated in template
Triggers when the details of an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
Request created from an account
Triggers when a new request is created from an account
Request created
Triggers when a new request is created
Request updated from an account
Triggers when the details of an existing request is updated from an account
Request created in template
Triggers when a new request is created in the selected template
All Actions - Actions are the automated tasks
Associate request with problem
Associates an existing request with the specified problem
Create problem
Creates a new problem
Create change
Creates a new change
Create request
Creates a new request
Create request note
Creates a note for the selected request
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch request approval
Fetches the details of a pending approval by name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
