Integrate ServiceDesk Plus On-Premises with Kissflow
Send information between ServiceDesk Plus On-Premises and Kissflow automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and Kissflow
Connect ServiceDesk Plus On-Premises and Kissflow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and Kissflow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
Change in workflow step
Triggers when a request in the selected process moves from one workflow step to another. Also triggers when an action is performed to initiate a move, like Approve or Reject.
All Actions - Actions are the automated tasks
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Create request
Creates a new request
Create problem
Creates a new problem
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update solution
Updates the details of an existing solution based on its ID
Update problem
Updates the details of an existing problem
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch problem
Fetches the details of an existing problem by ID
Create draft request
Creates a new request for the selected process, populates required fields, and saves it as draft
Submit new request
Initiates a new request for the selected process, populates required fields, and submits the request for processing
Approve request
Approves a request to move it to the next workflow step
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Kissflow?
Kissflow is a workflow management tool that automates your business process workflows. You can install apps, define permissions for your tasks, and monitor progress of your workflows.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
