Integrate ServiceDesk Plus On-Premises with MySQL

Send information between ServiceDesk Plus On-Premises and MySQL automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus On-Premises and MySQL

Connect ServiceDesk Plus On-Premises and MySQL with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus On-Premises and MySQL using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

Request updated

Triggers when the details of an existing request are updated

Request updated in template

Triggers when an existing request is updated in the selected template

Row added

Triggers when a new row is added

Row added or updated

Triggers when a new row is added or the details of an existing row are updated

All Actions - Actions are the automated tasks

Create request note

Creates a note for the selected request

Add solution

Adds a new solution

Associate request with problem

Associates an existing request with the specified problem

Create change

Creates a new change

Create request

Creates a new request

Create problem

Creates a new problem

Update request

Updates the details of an existing request

Update change

Updates the details of an existing change

Update solution

Updates the details of an existing solution based on its ID

Update problem

Updates the details of an existing problem

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

Fetch problem

Fetches the details of an existing problem by ID

Insert row

Inserts a new row in the selected table

Update row

Updates the details of an existing row in the selected table

Fetch row

Fetches an existing tuple or a row using the primary key or unique key

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

What is MySQL?

MySQL is an open-source relational database management system (RDBMS) used to store, manage, and retrieve structured data efficiently.

Database On-prem Premium

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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