Integrate ServiceDesk Plus On-Premises with SuperOps
Send information between ServiceDesk Plus On-Premises and SuperOps automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and SuperOps
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Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and SuperOps using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Alert created
Triggers when a new alert is created
Invoice created
Triggers when a new invoice is created
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket created
Triggers when a new ticket is created
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create request
Creates a new request
Create problem
Creates a new problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update solution
Updates the details of an existing solution based on its ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch problem
Fetches the details of an existing problem by ID
Add note to ticket
Adds a note to the selected ticket
Create client
Creates a new client
Fetch asset
Fetches the details of an existing asset using asset ID
Create alert
Creates a new alert
Resolve alert
Resolves a specific alert
Create ticket
Creates a new ticket
Fetch alert
Fetches the details of an existing alert using alert ID
Create task
Creates a new task
Create ticket cause
Creates a new ticket cause
Fetch ticket
Fetches the details of an existing ticket using ticket ID
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
What is SuperOps?
SuperOps is a PSA-RMM application that helps Managed Service Providers (MSP) and IT teams to remotely access client systems, enforce policies, communicate with clients and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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