Integrate ServiceM8 with Twilio

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Send an SMS in Twilio when a job is created in ServiceM8

Notify employees about new jobs in ServiceM8 via SMS more efficiently. This flow will send an SMS message from Twilio when a job is created in ServiceM8.


How it works
1. A job is created in ServiceM8.
2. Zoho Flow will send a Twilio SMS to employees.
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Send an SMS in Twilio when a job is created in ServiceM8

ServiceM8 + Twilio

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Supported triggers and actions

Integrate ServiceM8 and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Material created

Triggers when a new material is created

Contact created or updated

Triggers when a contact is created or updated

Job created or updated

Triggers when a job is created or updated

Material created or updated

Triggers when new material is created or updated

Client created or updated

Triggers when a client is created or updated

Job queued

Triggers when a job is assigned to or removed from a queue

Form completed

Triggers when the specified form is completed

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

SMS message received

Triggers when a new SMS message is received

All Actions - Actions are the automated tasks

Add note

Creates a new note

Create job

Creates a new job

Create task

Creates a new task

Create job material

Creates a new job material

Create contact

Creates a new contact

Create material

Creates a new material

Create job activity

Creates a new job activity

Create client

Creates a new client

Update client

Updates the details of an existing client

Update contact

Updates the details of an existing contact by their UUID

Update job

Updates the details of an existing job

Update material

Updates the details of an existing material

Fetch material using item number

Fetches the details of an existing material using item number

Fetch job contact

Fetches the details of an existing job contact using their email address, ID, phone number, or mobile number

Fetch contact

Fetches the details of an existing contact using their email address or ID or phone number

Fetch material using name

Fetches the details of an existing material using name

Fetch client

Fetches the details of an existing client using their ABN number or ID or name

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

What is ServiceM8?

ServiceM8 is a cloud-based field service management solution that lets you track staff locations, navigate to jobs, manage your estimates and invoices, and more.

Bookings/Scheduling FSM

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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