Integrate Shopify with WATI
Send information between Shopify and WATI automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Set up a contact in WATI following a purchase in Shopify
Enable seamless post-purchase customer support by instantly creating contacts in your Whatsapp engagement tool. This flow will generate a new contact in WATI in response to new purchases from Shopify.
How it works
- The flow triggers when an existing order is fulfilled in Shopify.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Set up a contact in WATI following a purchase in Shopify
Shopify + WATI
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Supported triggers and actions
Integrate Shopify and WATI using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Draft order updated
Triggers when the details of an existing draft order are updated
Fulfillment created
Triggers when a new fulfillment is created
Order fulfilled
Triggers when an existing order is fulfilled
Fulfillment updated
Triggers when any detail of an existing fulfillment is updated
Inventory item updated
Triggers when the details of an existing inventory item are updated
Order canceled
Triggers when an order is canceled in your store
Customer created
Triggers when a new customer is created
Cart updated
Triggers when an existing cart is updated
Order created
Triggers when a new order is created
Order updated
Triggers when an existing order is updated
Product added
Triggers when a new product is added
Blog created
Triggers when a new blog is created
Order drafted
Triggers when an existing order is drafted
Product updated
Triggers when the details of an existing product are updated
Refund created
Triggers when a refund entry is created
Customer updated
Triggers when the details of an existing customer are updated
Checkout created
Triggers when a new checkout is created
Checkout updated
Triggers when the details of an existing checkout are updated
Cart abandoned
Triggers when an open cart is abandoned
Order paid
Triggers when an existing order is paid
Template message sent
Triggers when a new template message is sent
Session message sent
Triggers when a new session message is sent
New message received from contact
Triggers when a new message is received from the specified contacts
Message received
Triggers when a new message is received
All Actions - Actions are the automated tasks
Create draft order
Creates a new draft order
Create blog
Creates a new blog
Create customer
Creates a new customer
Create blog post
Creates a new post in the selected blog
Create product variants
Creates variants of an existing product
Update inventory quantity
Updates the quantity of a product or inventory item
Create discount code
Creates a new discount code
Send invite
Sends invite to the selected customer
Add product
Adds a new product
Create order
Creates a new order
Update discount code
Updates the details of an existing discount code
Update order
Updates the details of an existing order by ID
Update customer
Updates the details of an existing customer
Update product variant
Updates the details of a product's variants
Update product
Updates the details of an existing product
Fetch product
Fetches a product by title
Fetch discount code
Fetches the details of an existing discount code by code
Fetch order by name
Fetches the details of an existing order by name
Fetch product variant
Fetches a product variant by title
Fetch transaction
Fetches the details of an existing transaction
Fetch product variant by SKU
Fetches an existing product variant by SKU
Fetch latest customer order
Fetches the details of the latest customer order by customer ID
Fetch order
Fetches the details of an existing order by ID
Fetch transaction associated with order
Fetches the details of an existing transaction associated with an order
Fetch customer
Fetches the details of an existing customer by name or email address
Send session message
Sends a WhatsApp message to an open session
Add or update contact
Adds a new contact or updates the details of an existing contact
Send template message
Sends an approved template WhatsApp message
What is Shopify?
Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
