Integrate Shopify with Zoho Desk
Send information between Shopify and Zoho Desk automatically, without writing any code, using Zoho Flow.
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Create a new contact in Zoho Desk whenever a purchase is completed in Shopify
Enable seamless post-purchase customer support by instantly creating contacts in your help desk software. This flow will establish a new contact in Zoho Desk whenever a purchase is made in Shopify.
How it works
- The flow triggers when an existing order is fulfilled in Shopify.
- Zoho Flow creates a new contact in the selected organization in Zoho Desk.
Create a new contact in Zoho Desk whenever a purchase is completed in Shopify
Shopify + Zoho Desk
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Supported triggers and actions
Integrate Shopify and Zoho Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Draft order updated
Triggers when the details of an existing draft order are updated
Fulfillment created
Triggers when a new fulfillment is created
Order fulfilled
Triggers when an existing order is fulfilled
Fulfillment updated
Triggers when any detail of an existing fulfillment is updated
Inventory item updated
Triggers when the details of an existing inventory item are updated
Order canceled
Triggers when an order is canceled in your store
Customer created
Triggers when a new customer is created
Cart updated
Triggers when an existing cart is updated
Order created
Triggers when a new order is created
Order updated
Triggers when an existing order is updated
Product added
Triggers when a new product is added
Blog created
Triggers when a new blog is created
Order drafted
Triggers when an existing order is drafted
Product updated
Triggers when the details of an existing product are updated
Refund created
Triggers when a refund entry is created
Customer updated
Triggers when the details of an existing customer are updated
Checkout created
Triggers when a new checkout is created
Checkout updated
Triggers when the details of an existing checkout are updated
Cart abandoned
Triggers when an open cart is abandoned
Order paid
Triggers when an existing order is paid
Ticket comment added
Triggers when a new ticket comment is added in the selected portal
Agent availability updated
Triggers when the availability of an agent is updated
Event created
Triggers when a new event is created in the selected portal
Account updated
Triggers when the details of the selected account is updated
Time entry updated
Triggers when a time entry is updated in the selected task
Call updated
Triggers when the details of a call is updated in the selected portal
Article created
Triggers when a new article is created
Ticket created
Triggers when a new ticket is created in the selected portal
Ticket comment updated
Triggers when the selected ticket comment is updated
Event updated
Triggers when the details of an event is updated
Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated
Ticket moved
Triggers when a ticket is moved to a different team or department
Contact updated
Triggers when the details of a contact is updated in the selected portal
Account created
Triggers when a new account is created in the selected portal
Ticket approval updated
Triggers when the details of an existing ticket approval are updated
Call created
Triggers when a new call is created in the selected portal
Ticket approval added
Triggers when a new ticket approval is added
Contact created
Triggers when a new contact is created in the selected portal
Ticket thread added
Triggers when a new ticket thread is added in the selected portal
Article updated
Triggers when an existing article is updated
Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.
Ticket updated
Triggers when the details of the selected ticket are updated
Agent updated
Triggers when the details of an agent is updated in the selected portal
Agent created
Triggers when a new agent is created in the selected portal
Task updated
Triggers when the details of a task is updated in the selected portal
Task created
Triggers when a new task is created in the selected portal
Product created
Triggers when a new product is created
Time entry created
Triggers when a new time entry is created in the selected task
All Actions - Actions are the automated tasks
Create draft order
Creates a new draft order
Create blog
Creates a new blog
Create customer
Creates a new customer
Create blog post
Creates a new post in the selected blog
Create product variants
Creates variants of an existing product
Update inventory quantity
Updates the quantity of a product or inventory item
Create discount code
Creates a new discount code
Send invite
Sends invite to the selected customer
Add product
Adds a new product
Create order
Creates a new order
Update discount code
Updates the details of an existing discount code
Update order
Updates the details of an existing order by ID
Update customer
Updates the details of an existing customer
Update product variant
Updates the details of a product's variants
Update product
Updates the details of an existing product
Fetch product
Fetches a product by title
Fetch discount code
Fetches the details of an existing discount code by code
Fetch order by name
Fetches the details of an existing order by name
Fetch product variant
Fetches a product variant by title
Fetch transaction
Fetches the details of an existing transaction
Fetch product variant by SKU
Fetches an existing product variant by SKU
Fetch latest customer order
Fetches the details of the latest customer order by customer ID
Fetch order
Fetches the details of an existing order by ID
Fetch transaction associated with order
Fetches the details of an existing transaction associated with an order
Fetch customer
Fetches the details of an existing customer by name or email address
Create task
Creates a new task in the selected department
Create contact
Creates a new contact in the selected organization
Add tag
Adds a tag to the specified ticket
Remove tag
Removes a tag from the specified ticket
Create ticket comment
Creates a comment in the selected ticket
Create contract
Creates a new contract for the selected account
Create account
Creates a new account in the selected organization
Add task time entry
Adds time entry for an existing task
Create product
Creates a new product in the selected organization
Add user to group
Adds the specified users to an existing group
Add ticket time entry
Adds time entry for an existing ticket
Create ticket
Creates a new ticket in the selected organization
Create custom module record
Creates a new custom module record
Create call
Creates a new call in the selected organization
Request approval for ticket
Requests an approval for an existing ticket from the specified approver
Create agent
Creates a new agent in the selected organization
Create topic
Creates a new topic
Create topic comment
Creates a comment for the specified topic
Create task comment
Creates a new comment in the specified task
Create contact comment
Creates a comment in the selected contact
Create article
Creates a new article
Create event
Creates a new event in the selected organization
Send email reply
Sends a reply for the specified ticket created in the email channel
Update call timer
Updates the timer of an existing call
Update agent availability
Updates the availability status of an existing agent
Update ticket comment
Updates the comment for the specified ticket
Update contact
Updates the selected contact
Update topic
Updates the details of an existing topic
Send custom channel reply
Sends reply for a ticket via the selected channel
Update article
Updates the details of an existing article
Update task timer
Updates the timer of an existing task
Update ticket
Updates the details of an existing ticket
Update agent
Updates the details of an existing agent
Update contract
Updates the details of an existing contract
Invite contact to the help center
Invites the specified contacts to help center
Update task
Updates the details of an existing task
Update contact comment
Updates the specified comment in the selected contact
Update KB user status
Updates the status of an existing KB user
Update ticket timer
Updates the timer of an existing ticket
Update custom module record
Updates the details of an existing custom module record
Close ticket
Closes the specified tickets
Update product
Updates the details of the selected product
Update call
Updates the details of the specified call
Edit ticket time entry
Edits the time entry of an existing ticket
Remove user from group
Removes the specified users from an existing group
Associate accounts to contact
Associates the specified account with the specified contact
Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam
Move ticket
Moves the specified ticket to the selected department
Update account
Updates the selected account
Fetch KB user
Fetches the details of an existing KB user
Fetch ticket
Fetches the details of an existing ticket
Fetch customer happiness
Fetches the happiness feedback of an existing customer
Fetch ticket thread
Fetches an existing ticket thread by unique ID
Fetch contract
Fetches the details of an existing contract
Fetch custom module record
Fetches the details of an existing custom module record
Fetch contact
Fetches a contact by email address, unique ID, or contact name
Fetch task
Fetches the details of an existing task by ID
Fetch call
Fetches the details of a call based on the selected field
Fetch agent
Fetches the details of an existing agent by ID or email
Fetch article
Fetches the details of an existing article
Fetch ticket time entry
Fetches the time entry of an existing ticket
Fetch product
Fetches the details of an existing product by unique ID or name
Fetch account
Fetches an existing account by name or ID
Fetch ticket tags
Fetches ticket tags using ticket ID
Fetch event
Fetches the details of an event based on the selected field
Trash contact
Moves selected contact to the recycle bin
Trash account
Moves selected account to the recycle bin
Trash ticket
Moves selected ticket to the recycle bin
What is Shopify?
Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.
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What is Zoho Desk?
Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.
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Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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