Integrate SupportBee with SignalWire
Send information between SupportBee and SignalWire automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SupportBee and SignalWire using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Comment
Triggers when a new comment is added to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
New Agent Reply
Triggers when an agent replies to a ticket
New Ticket
Triggers when a new ticket is created
Text message received
Triggers when a new text message is received
Phone call created
Triggers when a new phone call is created
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Send text message
Sends a text message
Make call
Makes a phone call
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
What is SignalWire?
SignalWire is a cloud communication platform that provides voice, messaging, and video services. It lets you automate SMS marketing, interactive voice responses and more.
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