Integrate SurveyLegend with Help Scout

Send information between SurveyLegend and Help Scout automatically, without writing any code, using Zoho Flow.

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Create Help Scout conversations from SurveyLegend responses

Create a conversation in your help desk automatically, based on responses to a survey. This flow creates a conversation in Help Scout from new responses to a SurveyLegend survey.

How it works
1) A response is received for a SurveyLegend survey.
2) Zoho Flow creates a conversation in Help Scount for the response.
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Create Help Scout conversations from SurveyLegend responses

SurveyLegend + Help Scout

Build your own integrations between SurveyLegend and Help Scout

Connect SurveyLegend and Help Scout with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SurveyLegend and Help Scout using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Survey response added

Triggers when a new survey response is added

Mailbox added

Triggers when a new mailbox is added

User created

Triggers when a new user is created

Conversation created

Triggers when a new conversation is created

Customer added

Triggers when a new customer is added

Conversation assigned

Triggers when a conversation is assigned to a specified user

All Actions - Actions are the automated tasks

Create conversation from customer

Creates a new conversation from a customer

Create conversation to customer.

Creates a new conversation to a customer from a user

Create customer

Creates a customer if it does not already exist

Find user

Finds user by email address

Find customer

Finds customer by email address

What is SurveyLegend?

SurveyLegend is a cloud-based survey solution for individuals and businesses. It enables users to create mobile-friendly surveys, manage survey questionnaires and more.

Survey

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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