![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Integrate Teamwork Desk with Active Collab
Send information between Teamwork Desk and Active Collab automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Add new tasks to your Active Collab for new tickets generated in Teamwork Desk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Active Collab for new tickets generated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in Active Collab.
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Add new tasks to your Active Collab for new tickets generated in Teamwork Desk
Teamwork Desk + Active Collab
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Teamwork Desk and Active Collab
Connect Teamwork Desk and Active Collab with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Teamwork Desk and Active Collab using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New agent reply
Triggers when an agent sends a reply
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer reply
Triggers when a customer sends a reply
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Thread edited
Triggers when a thread in the selected inbox is edited
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer
Triggers when a new customer is created
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket note
Triggers when a ticket note is added
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Updated customer details
Triggers when the details of a customer are updated
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Task closed
Triggers when a task is closed
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Task updated
Triggers when the details of an existing task is updated
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Task list created
Triggers when a new task list is created in a project
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Project created
Triggers when a new project is created
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Comment added
Triggers when a comment is added to an object
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Task moved
Triggers when a task is moved from one task list to another
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create customer
Creates a new customer
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Link task to ticket
Links a task to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Unassign ticket
Unassigns the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Assign ticket
Assigns the selected ticket to a user
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Reply to ticket
Adds a reply to the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update customer
Updates the details of an existing customer
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch status
Fetches the status of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch tags
Fetch the details of an existing tag by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch source
Fetches the source of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch type
Fetches the type of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch priorities
Fetches the priority of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch customer
Fetches the details of an existing customer by name or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Add comment to discussion
Adds a new comment to discussion
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Create task
Creates a new task
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Create project
Creates a new project
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Add comment to task
Creates a new comment in the selected task
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Create company
Creates a new company
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Update project
Updates the details of an existing project
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Update task
Updates the details of an existing task
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Update company
Updates the details of an existing company
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Move task
Moves the specified task to the selected task list
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch label
Fetches the details of an existing label by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch project
Fetches the details of an existing project by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch currency
Fetches the details of an existing currency by ID, name, or code
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch company
Fetches the details of an existing company by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch user
Fetches the details of an existing user by email address
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch task
Fetches the details of an existing task
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch template
Fetches the details of an existing template
![](https://flow-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch category
Fetches the details of an existing category by ID or name
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Active Collab?
ActiveCollab is a project management solution for creative professionals. It allows you to split projects into tasks and subtasks, track your time, evaluate your progress, and measure the impact your business is making.
Build comprehensive workflows using
Webhook triggers
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Learn more >Logic
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Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >