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Integrate Teamwork Desk with Apptio Targetprocess
Send information between Teamwork Desk and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create a task in Apptio Targetprocess for new tickets created in Teamwork Desk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Apptio Targetprocess for newly generated tickets in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in Apptio Targetprocess.
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Create a task in Apptio Targetprocess for new tickets created in Teamwork Desk
Teamwork Desk + Apptio Targetprocess
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Build your own integrations between Teamwork Desk and Apptio Targetprocess
Connect Teamwork Desk and Apptio Targetprocess with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Teamwork Desk and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Ticket assigned
Triggers when a ticket in the selected inbox is assigned
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Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
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New agent reply
Triggers when an agent sends a reply
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New customer reply
Triggers when a customer sends a reply
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Thread edited
Triggers when a thread in the selected inbox is edited
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New customer
Triggers when a new customer is created
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New ticket note
Triggers when a ticket note is added
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New ticket
Triggers when a new ticket is created
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Updated customer details
Triggers when the details of a customer are updated
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New comment
Triggers when a new comment is added
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New bug
Triggers when a new bug is created
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New task
Triggers when a new task is created
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New build
Triggers when a new build is created
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New iteration
Triggers when a new iteration is added
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New request
Triggers when a new request is created
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New feature
Triggers when new feature is created
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New release
Triggers when a new release is created
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New time record
Triggers when a new time record is created
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New user story
Triggers when a new user story is created
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New project
Triggers when a new project is created
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New team iteration
Triggers when a new team iteration is added
All Actions - Actions are the automated tasks
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Create ticket
Creates a new ticket
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Create customer
Creates a new customer
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Link task to ticket
Links a task to a ticket
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Unassign ticket
Unassigns the selected ticket
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Assign ticket
Assigns the selected ticket to a user
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Reply to ticket
Adds a reply to the selected ticket
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Update customer
Updates the details of an existing customer
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Update ticket
Updates the details of an existing ticket
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Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
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Fetch status
Fetches the status of an existing ticket by ID or name
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Fetch tags
Fetch the details of an existing tag by ID or name
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Fetch source
Fetches the source of an existing ticket by ID or name
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Fetch agent
Fetches the details of an existing agent by ID, name, or email address
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Fetch type
Fetches the type of an existing ticket by ID or name
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Fetch company
Fetches the details of an existing company by ID, name, or email address
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Fetch priorities
Fetches the priority of an existing ticket by ID or name
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Fetch customer
Fetches the details of an existing customer by name or email address
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Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
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Create request
Creates a new request
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Add requester to request
Creates a new requester and adds them to an existing request
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Create build
Creates a new build
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Add comment
Adds a new comment to an existing entity
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Create user story
Creates a new user story
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Create time record
Creates a new time record
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Create bug
Creates a new bug
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Create feature
Creates a new feature
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Create task
Creates a new task
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
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What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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