Integrate Teamwork Desk with Neaktor
Send information between Teamwork Desk and Neaktor automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Neaktor for newly generated tickets in Teamwork Desk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Neaktor for new tickets generated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task using the specified task model in Neaktor.
Create action items in your Neaktor for newly generated tickets in Teamwork Desk
Teamwork Desk + Neaktor
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Supported triggers and actions
Integrate Teamwork Desk and Neaktor using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
New agent reply
Triggers when an agent sends a reply
New customer reply
Triggers when a customer sends a reply
Thread edited
Triggers when a thread in the selected inbox is edited
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New ticket
Triggers when a new ticket is created
Updated customer details
Triggers when the details of a customer are updated
Task deleted
Triggers when a task is deleted
Task created
Triggers when a new task is created
Task status updated
Triggers when the details of an existing task is updated
Assignee changed
Triggers when the assignee is changed
Task comment added
Triggers when a new task comment is added
Task status completed
Triggers when a task status is marked complete
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Link task to ticket
Links a task to a ticket
Unassign ticket
Unassigns the selected ticket
Assign ticket
Assigns the selected ticket to a user
Reply to ticket
Adds a reply to the selected ticket
Update customer
Updates the details of an existing customer
Update ticket
Updates the details of an existing ticket
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Add project managers
Adds project managers to the specified project
Create task
Creates a new task using the specified task model
Create reminder
Creates a new reminder
Create event
Creates a new event
Create project
Creates a new project using the specified module
Update project
Updates the details of an existing project
Update event
Updates the details of an event
Update task
Updates the details of an existing task using ID or IDx
Fetch event or reminder
Fetches the details of an existing event or a reminder using ID
Fetch user
Fetches the details of an existing user using email address
Fetch task
Fetches the details of an existing project using ID or IDx
Fetch project
Fetches the details of an existing project using ID or key
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Neaktor?
Neaktor is a low-code business process and project management application that lets users manage tasks, requests, customers, orders, and more.
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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