Integrate Teamwork Desk with Productive

Send information between Teamwork Desk and Productive automatically, without writing any code, using Zoho Flow.

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Generate a task within your Productive for fresh tickets initiated in Teamwork Desk

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Productive for newly generated tickets in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in Productive.
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Generate a task within your Productive for fresh tickets initiated in Teamwork Desk

Teamwork Desk + Productive

Build your own integrations between Teamwork Desk and Productive

Connect Teamwork Desk and Productive with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Productive using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

Ticket Unassigned

Triggers when a ticket in the selected inbox is unassigned

New agent reply

Triggers when an agent sends a reply

New customer reply

Triggers when a customer sends a reply

Thread edited

Triggers when a thread in the selected inbox is edited

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

New ticket

Triggers when a new ticket is created

Updated customer details

Triggers when the details of a customer are updated

Booking created

Triggers when a new booking is created

Deal created

Triggers when a new deal is created

Contact created

Triggers when a new contact is added

Task created

Triggers when a new task is created

Contract created

Triggers when a new contract is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Link task to ticket

Links a task to a ticket

Unassign ticket

Unassigns the selected ticket

Assign ticket

Assigns the selected ticket to a user

Reply to ticket

Adds a reply to the selected ticket

Update customer

Updates the details of an existing customer

Update ticket

Updates the details of an existing ticket

Fetch inbox

Fetches the details of an existing inbox by ID, name, or email address

Fetch status

Fetches the status of an existing ticket by ID or name

Fetch tags

Fetch the details of an existing tag by ID or name

Fetch source

Fetches the source of an existing ticket by ID or name

Fetch agent

Fetches the details of an existing agent by ID, name, or email address

Fetch type

Fetches the type of an existing ticket by ID or name

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch priorities

Fetches the priority of an existing ticket by ID or name

Fetch customer

Fetches the details of an existing customer by name or email address

Fetch ticket

Fetches the details of an existing ticket by ticket ID or name

Create contract

Creates a new contract

Create booking

Creates a new booking

Create task

Creates a new task

Create deal

Creates a new deal

Create project

Creates a new project

Create contact

Creates a new contact

Update project

Updates the details of an existing project

Update task

Updates the details of an existing task

Update contract

Updates the details of an existing contract

Update deal

Updates the details of an existing deal

Update booking

Updates the details of an existing booking

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID

Fetch contract

Fetches the details of an existing contract using ID

Fetch company

Fetches the details of an existing company using name

Fetch project

Fetches the details of an existing project using project ID

Fetch people

Fetches the details of the specified people

Fetch deal

Fetches the details of an existing deal using ID

Fetch booking

Fetches the details of an existing booking using ID

Fetch task

Fetches the details of an existing task using task ID

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Productive?

Productive is a project management tool that includes everything you need to run a profitable agency

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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