![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Integrate Teamwork Desk with Roll
Send information between Teamwork Desk and Roll automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Create a task in Roll for new tickets created in Teamwork Desk
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Roll for new tickets generated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in Roll.
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Create a task in Roll for new tickets created in Teamwork Desk
Teamwork Desk + Roll
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Teamwork Desk and Roll
Connect Teamwork Desk and Roll with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Teamwork Desk and Roll using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New agent reply
Triggers when an agent sends a reply
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer reply
Triggers when a customer sends a reply
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Thread edited
Triggers when a thread in the selected inbox is edited
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer
Triggers when a new customer is created
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket note
Triggers when a ticket note is added
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Updated customer details
Triggers when the details of a customer are updated
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Company created
Triggers when a new company is created
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Time record created
Triggers when a new time record is created
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Task created
Triggers when a new task is created
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create customer
Creates a new customer
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Link task to ticket
Links a task to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Unassign ticket
Unassigns the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Assign ticket
Assigns the selected ticket to a user
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Reply to ticket
Adds a reply to the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update customer
Updates the details of an existing customer
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch status
Fetches the status of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch tags
Fetch the details of an existing tag by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch source
Fetches the source of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch type
Fetches the type of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch priorities
Fetches the priority of an existing ticket by ID or name
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch customer
Fetches the details of an existing customer by name or email address
![](https://flow-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Create task
Creates a new task
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Create project
Creates a new project
![](https://flow-public.nimbuspop.com/flow-apps/roll.png)
Create company
Creates a new company
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Roll?
Roll is a project management application that lets you manage projects, track time, assign tasks and more.
Similar apps
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