Integrate Teamwork Desk with Sprintly
Send information between Teamwork Desk and Sprintly automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Sprintly for new tickets generated in Teamwork Desk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in your Sprintly for newly generated tickets in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in Sprintly.
Add new tasks to your Sprintly for new tickets generated in Teamwork Desk
Teamwork Desk + Sprintly
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Supported triggers and actions
Integrate Teamwork Desk and Sprintly using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
New agent reply
Triggers when an agent sends a reply
New customer reply
Triggers when a customer sends a reply
Thread edited
Triggers when a thread in the selected inbox is edited
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New ticket
Triggers when a new ticket is created
Updated customer details
Triggers when the details of a customer are updated
Item added
Triggers when a new item is added
Product added
Triggers when a new product is added
Person added
Triggers when a new person is added
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Link task to ticket
Links a task to a ticket
Unassign ticket
Unassigns the selected ticket
Assign ticket
Assigns the selected ticket to a user
Reply to ticket
Adds a reply to the selected ticket
Update customer
Updates the details of an existing customer
Update ticket
Updates the details of an existing ticket
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Create test
Creates a new test
Create defect
Creates a new defect
Create person
Creates a new person
Create task
Creates a new task
Create product
Creates a new product
Create story
Creates a new story
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Sprintly?
Sprintly is agile issue tracking software that helps you stay up-to-date on the tasks your teammates are working on.
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Build comprehensive workflows using
Webhook triggers
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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