Integrate Teamwork Desk with TeamGantt

Send information between Teamwork Desk and TeamGantt automatically, without writing any code, using Zoho Flow.

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Create a task in TeamGantt for new tickets created in Teamwork Desk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your TeamGantt for new tickets generated in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates new task in TeamGantt.
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Create a task in TeamGantt for new tickets created in Teamwork Desk

Teamwork Desk + TeamGantt

Build your own integrations between Teamwork Desk and TeamGantt

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Supported triggers and actions

Integrate Teamwork Desk and TeamGantt using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

Ticket Unassigned

Triggers when a ticket in the selected inbox is unassigned

New agent reply

Triggers when an agent sends a reply

New customer reply

Triggers when a customer sends a reply

Thread edited

Triggers when a thread in the selected inbox is edited

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

New ticket

Triggers when a new ticket is created

Updated customer details

Triggers when the details of a customer are updated

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Link task to ticket

Links a task to a ticket

Unassign ticket

Unassigns the selected ticket

Assign ticket

Assigns the selected ticket to a user

Reply to ticket

Adds a reply to the selected ticket

Update customer

Updates the details of an existing customer

Update ticket

Updates the details of an existing ticket

Fetch inbox

Fetches the details of an existing inbox by ID, name, or email address

Fetch status

Fetches the status of an existing ticket by ID or name

Fetch tags

Fetch the details of an existing tag by ID or name

Fetch source

Fetches the source of an existing ticket by ID or name

Fetch agent

Fetches the details of an existing agent by ID, name, or email address

Fetch type

Fetches the type of an existing ticket by ID or name

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch priorities

Fetches the priority of an existing ticket by ID or name

Fetch customer

Fetches the details of an existing customer by name or email address

Fetch ticket

Fetches the details of an existing ticket by ticket ID or name

Create company label

Creates a new company label

Add checklist item

Creates a new checklist item in the specified task

Create project

Creates new project

Create task

Creates new task

Update task

Updates the details of an existing task using task ID

Fetch task

Fetches the details of an existing task using task ID or task name

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is TeamGantt?

TeamGantt is a cloud-based Gantt chart and project management application. It lets you plan, schedule, and manage your projects, and provides you tools such as collaborative Gantt charts, time tracking, file sharing, and more.

Project Management

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Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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