Integrate Teamwork Desk with Zoho People

Send information between Teamwork Desk and Zoho People automatically, without writing any code, using Zoho Flow.

Build your own integrations between Teamwork Desk and Zoho People

Connect Teamwork Desk and Zoho People with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Zoho People using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New customer

Triggers when a new customer is created

Thread edited

Triggers when a thread in the selected inbox is edited

Updated customer details

Triggers when the details of a customer are updated

New ticket

Triggers when a new ticket is created

Ticket Unassigned

Triggers when a ticket in the selected inbox is unassigned

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New customer reply

Triggers when a customer sends a reply

New agent reply

Triggers when an agent sends a reply

New ticket note

Triggers when a ticket note is added

Record approved

Triggers when a record is approved

Record canceled

Triggers when a record is canceled

Record updated

Triggers when an existing record is updated

Record created or updated

Triggers when a record is created or updated in the selected form

Record created

Triggers when a new record is created in the selected form

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Link task to ticket

Links a task to a ticket

Unassign ticket

Unassigns the selected ticket

Reply to ticket

Adds a reply to the selected ticket

Assign ticket

Assigns the selected ticket to a user

Update ticket

Updates the details of an existing ticket

Update customer

Updates the details of an existing customer

Fetch type

Fetches the type of an existing ticket by ID or name

Fetch agent

Fetches the details of an existing agent by ID, name, or email address

Fetch priorities

Fetches the priority of an existing ticket by ID or name

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch status

Fetches the status of an existing ticket by ID or name

Fetch inbox

Fetches the details of an existing inbox by ID, name, or email address

Fetch source

Fetches the source of an existing ticket by ID or name

Fetch tags

Fetch the details of an existing tag by ID or name

Fetch ticket

Fetches the details of an existing ticket by ticket ID or name

Fetch customer

Fetches the details of an existing customer by name or email address

Create announcement

Creates a new announcement

Create attendance entry

Creates a check-in and/or check-out time entry

Create time log entry

Creates a new time log entry

Cancel leave

Cancels an existing leave

Fetch leave type

Fetches the details of an existing leave type by employee name, ID, or email address

Add employee feedback

Adds a new feedback for the employee

Add check-in and check-out entry

Adds automated check-in and check-out entries to track attendance

Create record

Creates a new record in the selected form

Add employee

Adds a new employee

Add case

Adds a new record in the HR cases module

Reject record

Rejects the pending records

Update time log entry

Updates an existing time log entry

Update project

Updates the details of an existing project

Approve record

Approves the pending records

Update record

Updates the details of an existing record

Get user availability

Gets the office availability of the specified user

Fetch time log entry

Fetches the details of an existing time log entry

Fetch leave record by leave details

Fetches the details of an existing leave record using date, employee record ID, and leave type ID

Fetch announcement

Fetches the details of an existing announcement by ID or search term

Fetch leave record by record ID

Fetches the details of an existing leave record by record ID

Fetch record

Fetches the details of an existing record by field value

Fetch employee

Fetches the details of an existing employee by email address or employee ID

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Zoho People?

Zoho People is online human resource software that can be customized according to your business needs. You can review employee performance, track time and attendance, and automate workflows for alerts and reminders.

HR Popular Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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