Integrate Teamwork Desk with Zoho People
Send information between Teamwork Desk and Zoho People automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Teamwork Desk and Zoho People using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New customer
Triggers when a new customer is created
Thread edited
Triggers when a thread in the selected inbox is edited
Updated customer details
Triggers when the details of a customer are updated
New ticket
Triggers when a new ticket is created
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer reply
Triggers when a customer sends a reply
New agent reply
Triggers when an agent sends a reply
New ticket note
Triggers when a ticket note is added
Record approved
Triggers when a record is approved
Record canceled
Triggers when a record is canceled
Record updated
Triggers when an existing record is updated
Record created or updated
Triggers when a record is created or updated in the selected form
Record created
Triggers when a new record is created in the selected form
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Link task to ticket
Links a task to a ticket
Unassign ticket
Unassigns the selected ticket
Reply to ticket
Adds a reply to the selected ticket
Assign ticket
Assigns the selected ticket to a user
Update ticket
Updates the details of an existing ticket
Update customer
Updates the details of an existing customer
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Create announcement
Creates a new announcement
Create attendance entry
Creates a check-in and/or check-out time entry
Create time log entry
Creates a new time log entry
Cancel leave
Cancels an existing leave
Fetch leave type
Fetches the details of an existing leave type by employee name, ID, or email address
Add employee feedback
Adds a new feedback for the employee
Add check-in and check-out entry
Adds automated check-in and check-out entries to track attendance
Create record
Creates a new record in the selected form
Add employee
Adds a new employee
Add case
Adds a new record in the HR cases module
Reject record
Rejects the pending records
Update time log entry
Updates an existing time log entry
Update project
Updates the details of an existing project
Approve record
Approves the pending records
Update record
Updates the details of an existing record
Get user availability
Gets the office availability of the specified user
Fetch time log entry
Fetches the details of an existing time log entry
Fetch leave record by leave details
Fetches the details of an existing leave record using date, employee record ID, and leave type ID
Fetch announcement
Fetches the details of an existing announcement by ID or search term
Fetch leave record by record ID
Fetches the details of an existing leave record by record ID
Fetch record
Fetches the details of an existing record by field value
Fetch employee
Fetches the details of an existing employee by email address or employee ID
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
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What is Zoho People?
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >