Integrate Trengo with Process Street
Send information between Trengo and Process Street automatically, without writing any code, using Zoho Flow.
Build your own integrations between Trengo and Process Street
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Supported triggers and actions
Integrate Trengo and Process Street using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Ticket label added
Triggers when a new label is added to an existing ticket
Outbound message sent
Triggers when a new outbound message is sent
Inbound message received
Triggers when a new inbound message is received
Ticket reopened
Triggers when an existing ticket is reopened
Note created
Triggers when a new internal message is created
Ticket closed
Triggers when an existing ticket is closed
Workflow run created
Triggers when a new workflow run is created
Task ready
Triggers when a task is ready
Workflow run completed
Triggers when a workflow run is completed
Task checked
Triggers when a task is checked
Task checked or unchecked
Triggers when a task is checked or unchecked
Task unchecked
Triggers when a task is unchecked
Data set event occoured
Triggers when a data set event occurs
All Actions - Actions are the automated tasks
Send ticket message
Sends a ticket message
Send email
Sends an email to the specified email address
Create contact
Creates a new contact
Assign label for ticket
Assigns the specified label for an existing ticket
Create ticket
Creates a new ticket
Create profile
Creates a new profile
Update profile
Updates the details of an existing profile by ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Fetch ticket
Fetches the details of an existing ticket by ID
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Update contact custom field
Updates the details of an existing contact custom field
Run workflow
Runs a workflow
Create data set record
Creates a new data set record
Update data set record
Updates the details of an existing data set record
Update task
Updates the details of an existing task
Fetch task
Fetches the details of an existing task
Fetch workflow run
Fetches the details of an existing workflow run by ID or name
Fetch data set record
Fetches the details of an existing data set record
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
What is Process Street?
Process Street is a process management platform that helps businesses create workflows, manage projects, gather insights, create data sets, and more.
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