![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Integrate Usedesk with Aha!
Send information between Usedesk and Aha! automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create action items in your Aha! for newly generated tickets in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Aha! for new tickets generated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Aha!.
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create action items in your Aha! for newly generated tickets in Usedesk
Usedesk + Aha!
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Usedesk and Aha!
Connect Usedesk and Aha! with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Usedesk and Aha! using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Client added
Triggers when a new client is added
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Idea updated
Triggers when the details of an existing idea is updated
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Page created
Triggers when a new page is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Feature created
Triggers when a new feature is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Product created
Triggers when a new product is added
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Goal created
Triggers when a new goal is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Idea created
Triggers when a new idea is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Idea status changed
Triggers when an idea status is changed
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Task created
Triggers when a new task is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
User created
Triggers when a new user is added
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Add comment
Adds a comment to the specified ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create agent
Creates a new agent
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Send chat message
Sends a chat message to the specified client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create client
Creates a new client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update agent
Updates the details of an existing agent
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update client
Updates the details of an existing client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch ticket
Fetches the details of an existing ticket using ticket ID
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch agent by email address
Fetches the details of an existing agent using email address
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch agent by ID
Fetches the details of an existing agent using agent ID
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch client
Fetches the details of an existing client using client ID
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create idea
Creates a new idea in the selected product
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create goal
Creates a new goal in the selected product
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create feature
Creates a new feature in the selected release
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create task
Creates a new task
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create product
Creates a new product
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Add user
Adds a new user
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch user
Fetches the details of an existing user by email
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch feature
Fetches the details of an existing feature by name
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch product
Fetches the details of an existing product by its unique ID
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch idea
Fetches the details of an existing idea using ID or name
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
What is Aha!?
Aha! is a project management tool that helps you track releases and ideas. You can set goals, build roadmaps, and consolidate information into a knowledge base.
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