Integrate Usedesk with BuddyBoss
Send information between Usedesk and BuddyBoss automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Usedesk and BuddyBoss using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
New member created
Triggers when a new member created
New invite created
Triggers when a new invite created
New notification added
Triggers when a new notification added
New forum added
Triggers when a new forum added.
New Activity created
Triggers when a new activity created
All Actions - Actions are the automated tasks
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Update agent
Updates the details of an existing agent
Fetch client
Fetches the details of an existing client using client ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Send invite
Sends invites to the specified invitees
Invite member to group
Invites a member to an existing group
Create friendship
Creates a new friendship
Create group
Creates a new group
Follow or Unfollow user
Follows or unfollows an existing user
Create discussion
Creates a new forum discussion
Remove friendship
Removes a friendship
Activity post update
Posts an activity update
Fetch extended profile
Fetches a user's extended profile details
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
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What is BuddyBoss?
BuddyBoss is a WordPress community platform that enables users to create online communities, online forums, private groups, and more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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