Integrate Usedesk with Toggl Track
Send information between Usedesk and Toggl Track automatically, without writing any code, using Zoho Flow.
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Create action items in your Toggl Track for newly generated tickets in Usedesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Toggl Track for new tickets generated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in the selected project in Toggl Track.
Create action items in your Toggl Track for newly generated tickets in Usedesk
Usedesk + Toggl Track
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Supported triggers and actions
Integrate Usedesk and Toggl Track using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
Project updated
Triggers when a project is updated in the selected workspace
Task updated
Triggers when a task is updated in the selected workspace
Tag created
Triggers when a new tag is created in the selected workspace
Client created
Triggers when a new client is created in the selected workspace
Time entry created
Triggers when a new time entry is created
Client updated
Triggers when a client is updated in the selected workspace
Project created
Triggers when a new project is created in the selected workspace
Time entry updated
Triggers when a time entry is updated
Task created
Triggers when a new task is created in the selected workspace
All Actions - Actions are the automated tasks
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update agent
Updates the details of an existing agent
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch client
Fetches the details of an existing client using client ID
Create project
Creates a new project in the selected workspace
Create task
Creates a new task in the selected project
Create client
Creates a new client in the selected workspace
Fetch client
Fetches the details of the existing client by ID or name
Fetch project
Fetches the details of an existing project by ID or name
Fetch task
Fetches the details of an existing task by ID
Fetch time entry
Fetches the details of existing time entry by ID or start and end date
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
What is Toggl Track?
Toggl Track is a time tracking application that lets you manage projects across teams and make better business decisions. It provides tools for team planning, profitability analysis, and more.
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Technical Engineer, Master Liveaboards
