

Integrate Usedesk with Yodiz
Send information between Usedesk and Yodiz automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create action items in your Yodiz for newly generated tickets in Usedesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Yodiz for fresh tickets initiated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in the selected user story in Yodiz.


Create action items in your Yodiz for newly generated tickets in Usedesk
Usedesk + Yodiz

Build your own integrations between Usedesk and Yodiz
Connect Usedesk and Yodiz with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Usedesk and Yodiz using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket created
Triggers when a new ticket is created

Client added
Triggers when a new client is added

Task created
Triggers when a new task is created in a user story

User story created
Triggers when a new user story is created

Epic created
Triggers when a new epic is created

Issue created
Triggers when a new issue is created
All Actions - Actions are the automated tasks

Add comment
Adds a comment to the specified ticket

Create agent
Creates a new agent

Create chat
Creates a chat or send messages to an existing chat on behalf of the client

Create ticket
Creates a new ticket

Send chat message
Sends a chat message to the specified client

Create client
Creates a new client

Update agent
Updates the details of an existing agent

Update client
Updates the details of an existing client

Update ticket
Updates the details of an existing ticket

Fetch ticket
Fetches the details of an existing ticket using ticket ID

Fetch agent by email address
Fetches the details of an existing agent using email address

Fetch agent by ID
Fetches the details of an existing agent using agent ID

Fetch client
Fetches the details of an existing client using client ID

Create task
Creates a new task in the selected user story

Update user story
Updates the details of an existing user story

Create issue
Creates a new issue

Create epic
Creates a new epic

Update issue
Updates the details of an existing issue

Create user story
Creates a new user story

Update epic
Updates the details of an existing epic

Update task
Updates the details of an existing task
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
What is Yodiz?
Yodiz is a web-based agile project management application for scaling agile and DevOps. It supports product backlog management, kanban, scrum management, bug tracking, team discussions, and software configuration management integrations.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >