Integrate UseResponse with Insightly
Send information between UseResponse and Insightly automatically, without writing any code, using Zoho Flow.
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Create action items in your Insightly for newly generated tickets in UseResponse
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Insightly for newly generated tickets in UseResponse.
How it works
- The flow triggers when a new ticket is created in UseResponse.
- Zoho Flow creates a new task in Insightly.
Create action items in your Insightly for newly generated tickets in UseResponse
UseResponse + Insightly
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Supported triggers and actions
Integrate UseResponse and Insightly using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Topic created
Triggers when a new topic is created
Comment added
Triggers when a new comment is added
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
New Contact
Triggers when a new contact is created
New Opportunity
Triggers when a new opportunity is created
New Project
Triggers when a new project is created
New Organization
Triggers when a new organization is created
New Lead
Triggers when a new lead is created
New Task
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create comment
Creates a new comment
Create topic
Creates a new topic
Create ticket
Creates a new ticket
Create user
Creates a new user
Create Task
Creates a new task
Create Contact
Creates a new contact
Create Lead
Creates a new lead
Create Project
Creates a new project
Create Opportunity
Creates a new opportunity
Create Organization
Creates a new organization
Create Event
Creates a new event
What is UseResponse?
UseResponse is an all-in-one support suite to capture feedback, organize community with self-service knowledge base, support customers in multiple channels, and more.
Similar apps
What is Insightly?
Insightly is a CRM and project management software. You can access everything about a lead from a single page, automate customer communication, and monitor your milestones, tasks, and even resources.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
