Integrate Zendesk Sell with MSG91

Send information between Zendesk Sell and MSG91 automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Send a welcome email in MSG91 for a recently created contact in Zendesk Sell

Nurture new CRM contacts with automated welcome emails. This flow will send a welcome email in MSG91 when a new contact is created in Zendesk Sell.

How it works
  1. The flow triggers when a new contact is created in Zendesk Sell.
  2. Zoho Flow sends a text message to the specified phone numbers in MSG91.
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Send a welcome email in MSG91 for a recently created contact in Zendesk Sell

Zendesk Sell + MSG91

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Add a new contact in MSG91 when a new contact is added in Zendesk Sell

Keep your SMS solution's contact information updated for smooth and efficient customer interactions. This flow will create a new contact in MSG91 whenever a new contact is added in Zendesk Sell.

How it works
  1. The flow triggers when a new contact is created in Zendesk Sell.
  2. Zoho Flow creates a new contact or updates the details of an existing contact in MSG91.
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Add a new contact in MSG91 when a new contact is added in Zendesk Sell

Zendesk Sell + MSG91

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Create a new contact is in MSG91 each time a new contact is created in Zendesk Sell

Having precise contact details empowers your sales team to deliver timely communications to users. This flow will add a new contact in MSG91 whenever a new contact is added in Zendesk Sell.

How it works
  1. The flow triggers when a new contact is created in Zendesk Sell.
  2. Zoho Flow creates a new contact or updates the details of an existing contact in MSG91.
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Create a new contact is in MSG91 each time a new contact is created in Zendesk Sell

Zendesk Sell + MSG91

Build your own integrations between Zendesk Sell and MSG91

Connect Zendesk Sell and MSG91 with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk Sell and MSG91 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Lead created

Triggers when a new lead is created

Contact created

Triggers when a new contact is created

Deal created

Triggers when a new deal is created

All Actions - Actions are the automated tasks

Create deal

Create a new deal

Create contact

Creates a new contact

Create task

Create a new task

Create task

Create a new task

Create lead

Creates a new lead

Update lead

Updates the details of an existing lead by ID

Update deal

Updates the details of an existing deal by ID

Fetch user

Fetch the details of the existing user by email address

Fetch lead

Fetch the details of the existing lead by email address

Resend OTP

Resends an OTP to the selected phone number

Send WhatsApp template message

Sends a WhatsApp template message to the specified phone numbers

Send email

Sends an email to the specified recipients

Send OTP

Sends an OTP to the selected phone number

Create or update contact

Creates a new contact or updates the details of an existing contact

Send SMS

Sends a text message to the specified phone numbers

What is Zendesk Sell?

Zendesk Sell is sales force automation software that lets you manage tickets, build a web-based knowledge base, and create an online community for customer conversations.

CRM Sales Automation

What is MSG91?

MSG91 is an SMS solution for bulk, regional, and transactional SMS. You can track market trends, verify numbers with OTPs, and send customized messages.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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