

Integrate Zoho Commerce with CloudTalk
Send information between Zoho Commerce and CloudTalk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Send a confirmation SMS through CloudTalk for every new order placed in Zoho Commerce
Keep your customers informed by sending an order confirmation SMS after their purchase. This flow will send a SMS notification using CloudTalk for new orders created in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow sends an SMS message in CloudTalk.


Send a confirmation SMS through CloudTalk for every new order placed in Zoho Commerce
Zoho Commerce + CloudTalk


Set up a contact in CloudTalk following a purchase in Zoho Commerce
Enable seamless post-purchase customer support by instantly creating contacts in your call center software. This flow will create a new contact in CloudTalk for new purchases made in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow creates a new contact in CloudTalk.


Set up a contact in CloudTalk following a purchase in Zoho Commerce
Zoho Commerce + CloudTalk

Build your own integrations between Zoho Commerce and CloudTalk
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Supported triggers and actions
Integrate Zoho Commerce and CloudTalk using the below triggers and actions
All Triggers - A trigger kickstarts the flow

New order
Triggers when a new order is received

Sales order payment received
Triggers when a sales order payment is received

Product created
Triggers when a new product is created

Delivered order
Triggers when an order is delivered

Canceled order
Triggers when an order is canceled

Shipped order
Triggers when an order is shipped

Declined order
Triggers when an order is declined

Confirmed order
Triggers when an order is confirmed

Product updated
Triggers when the details of an existing product are updated

Call created
Triggers when a new call of the selected type is created

Agent created
Triggers when a new agent is created

Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks

Create category
Creates a new category

Create product
Creates a new product

Create coupon
Creates a new coupon

Invite member to portal
Invites a member to the selected portal using email address

Create variant
Creates a new variant for the specified product

Update category
Updates the details of the existing category by ID

Mark order as shipped
Marks the status of the specified order as shipped

Mark order as confirmed
Marks the status of the specified order as confirmed

Update variant
Updates the details of an existing variant

Update product
Updates the details of an existing product

Mark order as void
Marks the status of the specified order as void

Mark order as delivered
Marks the status of the specified order as delivered

Fetch variant - By ID
Fetches the details of an existing variant by ID

Fetch product - By ID
Fetches the details of an existing product by ID

Fetch sales order
Fetches the details of an existing sales order

Fetch category by ID
Fetches the details of the existing category by ID

Fetch variant - By SKU
Fetches the details of an existing variant by SKU

Fetch customer - By email address
Fetches the details of an existing customer by email address

Fetch customer - By ID
Fetches the details of an existing customer by ID

Fetch product - By name
Fetches the details of an existing product by name

Fetch variant - By name
Fetches the details of an existing variant by name

Create agent
Creates a new agent

Send SMS
Sends an SMS message

Add activity
Adds an activity to an existing contact

Create contact
Creates a new contact

Add note
Adds a note to an existing contact

Update agent
Updates the details of an existing agent

Update contact
Updates the details of an existing contact

Fetch contact
Fetches the details of an existing contact using ID or keyword
What is Zoho Commerce?
Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.
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What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
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