Integrate Zoho Commerce with Trengo
Send information between Zoho Commerce and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Establish a new contact in Trengo after a purchase is made in Zoho Commerce
Streamline customer support by instantly creating contacts in your inbox application for seamless post-purchase service. This flow will generate a new contact in Trengo in response to new purchases from Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow creates a new contact in Trengo.
Establish a new contact in Trengo after a purchase is made in Zoho Commerce
Zoho Commerce + Trengo
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Supported triggers and actions
Integrate Zoho Commerce and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Sales order payment received
Triggers when a sales order payment is received
Declined order
Triggers when an order is declined
Shipped order
Triggers when an order is shipped
Confirmed order
Triggers when an order is confirmed
Canceled order
Triggers when an order is canceled
Product created
Triggers when a new product is created
Product updated
Triggers when the details of an existing product are updated
New order
Triggers when a new order is received
Delivered order
Triggers when an order is delivered
Outbound message sent
Triggers when a new outbound message is sent
Inbound message received
Triggers when a new inbound message is received
Ticket reopened
Triggers when an existing ticket is reopened
Note created
Triggers when a new internal message is created
Ticket closed
Triggers when an existing ticket is closed
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Ticket label added
Triggers when a new label is added to an existing ticket
All Actions - Actions are the automated tasks
Create coupon
Creates a new coupon
Invite member to portal
Invites a member to the selected portal using email address
Create product
Creates a new product
Create variant
Creates a new variant for the specified product
Update variant
Updates the details of an existing variant
Mark order as confirmed
Marks the status of the specified order as confirmed
Mark order as void
Marks the status of the specified order as void
Mark order as delivered
Marks the status of the specified order as delivered
Update product
Updates the details of an existing product
Mark order as shipped
Marks the status of the specified order as shipped
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch product - By name
Fetches the details of an existing product by name
Fetch sales order
Fetches the details of an existing sales order
Fetch variant - By ID
Fetches the details of an existing variant by ID
Fetch customer - By ID
Fetches the details of an existing customer by ID
Assign label for ticket
Assigns the specified label for an existing ticket
Create ticket
Creates a new ticket
Create profile
Creates a new profile
Send ticket message
Sends a ticket message
Send email
Sends an email to the specified email address
Create contact
Creates a new contact
Update profile
Updates the details of an existing profile by ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Fetch ticket
Fetches the details of an existing ticket by ID
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Update contact custom field
Updates the details of an existing contact custom field
What is Zoho Commerce?
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
