Integrate Zoho Commerce with Trengo

Send information between Zoho Commerce and Trengo automatically, without writing any code, using Zoho Flow.

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Establish a new contact in Trengo after a purchase is made in Zoho Commerce

Streamline customer support by instantly creating contacts in your inbox application for seamless post-purchase service. This flow will generate a new contact in Trengo in response to new purchases from Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow creates a new contact in Trengo.
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Establish a new contact in Trengo after a purchase is made in Zoho Commerce

Zoho Commerce + Trengo

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Supported triggers and actions

Integrate Zoho Commerce and Trengo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Confirmed order

Triggers when an order is confirmed

Product updated

Triggers when the details of an existing product are updated

Product created

Triggers when a new product is created

Canceled order

Triggers when an order is canceled

Delivered order

Triggers when an order is delivered

New order

Triggers when a new order is received

Declined order

Triggers when an order is declined

Shipped order

Triggers when an order is shipped

Outbound message sent

Triggers when a new outbound message is sent

Inbound message received

Triggers when a new inbound message is received

Ticket reopened

Triggers when an existing ticket is reopened

Note created

Triggers when a new internal message is created

Ticket closed

Triggers when an existing ticket is closed

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Ticket label added

Triggers when a new label is added to an existing ticket

All Actions - Actions are the automated tasks

Create variant

Creates a new variant for the specified product

Create product

Creates a new product

Invite member to portal

Invites a member to the selected portal using email address

Create coupon

Creates a new coupon

Mark order as confirmed

Marks the status of the specified order as confirmed

Mark order as void

Marks the status of the specified order as void

Mark order as shipped

Marks the status of the specified order as shipped

Update product

Updates the details of an existing product

Update variant

Updates the details of an existing variant

Mark order as delivered

Marks the status of the specified order as delivered

Fetch variant - By name

Fetches the details of an existing variant by name

Fetch product - By name

Fetches the details of an existing product by name

Fetch product - By ID

Fetches the details of an existing product by ID

Fetch variant - By ID

Fetches the details of an existing variant by ID

Fetch sales order

Fetches the details of an existing sales order

Fetch customer - By ID

Fetches the details of an existing customer by ID

Fetch customer - By email address

Fetches the details of an existing customer by email address

Fetch variant - By SKU

Fetches the details of an existing variant by SKU

Assign label for ticket

Assigns the specified label for an existing ticket

Create ticket

Creates a new ticket

Create profile

Creates a new profile

Send ticket message

Sends a ticket message

Send email

Sends an email to the specified email address

Create contact

Creates a new contact

Update profile

Updates the details of an existing profile by ID

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Fetch ticket

Fetches the details of an existing ticket by ID

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Update contact custom field

Updates the details of an existing contact custom field

What is Zoho Commerce?

Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.

E Commerce Popular Zoho

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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