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Comprehensive CRM platform for customer-facing teams.

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Simple CRM for small businesses moving from spreadsheets.

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Build online forms for every business need.

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SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

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Sign

Digital signature app for businesses.

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Comprehensive sales map visualization and optimal route planning solution.

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Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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Unified platform to deliver top-notch customer experience.

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All-in-one social media management software.

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Create, send, and track targeted email campaigns that drive sales.

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Build online forms for every business need.

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Design surveys to reach and interact with your audience.

Survey
 
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Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
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End-to-end event management software.

Backstage
 
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Webinar platform for webcasting online webinars.

Webinar
 
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All-in-one marketing automation software.

Marketing Automation
 
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Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

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LeadChain

Sync, manage, and convert leads across channels seamlessly.

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Online community platform for individuals and businesses to grow their network and brand.

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Unified marketing platform for marketing teams.

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eCommerce platform to manage and market your online store.

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Helpdesk software to deliver great customer support.

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Remote support and unattended remote access software.

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Lens

Interactive remote assistance software with augmented reality.

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FSM

End-to-end field service management platform for service businesses.

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SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
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The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

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Books

Powerful accounting platform for growing businesses.

Books
 
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Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

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Powerful stock management and inventory control software.

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End-to-end billing solution for your business.

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Checkout

Collect payments online with custom branded pages.

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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

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Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
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PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

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People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

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Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
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OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
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RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
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Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
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IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
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IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

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IoT

Low-code IoT platform and solutions for connected businesses.

IoT
 
CRM Plus

Unified platform to deliver top-notch customer experience.

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Service Plus

Unified platform for customer service and support teams.

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Finance Plus

All-in-one suite to manage your operations and finances.

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People Plus

Comprehensive HR platform for seamless employee experiences.

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Workplace

Application suite built to improve team productivity and collaboration.

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Marketing Plus

Unified marketing platform for marketing teams.

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All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Integrate Zoho Desk with Brevo

Send information between Zoho Desk and Brevo automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Add a new contact in Brevo whenever a new contact is added in Zoho Desk

Having precise contact details empowers your sales team to deliver timely communications to users. This flow will log a new contact in Brevo whenever a new contact is created in Zoho Desk.

How it works
  1. The flow triggers when a new contact is created in the selected portal in Zoho Desk.
  2. Zoho Flow adds a new contact to the selected list in Brevo.
+

Add a new contact in Brevo whenever a new contact is added in Zoho Desk

Zoho Desk + Brevo

Build your own integrations between Zoho Desk and Brevo

Connect Zoho Desk and Brevo with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho Desk and Brevo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Agent availability updated

Triggers when the availability of an agent is updated

Account updated

Triggers when the details of the selected account is updated

Ticket moved

Triggers when a ticket is moved to a different team or department

Call updated

Triggers when the details of a call is updated in the selected portal

Ticket approval added

Triggers when a new ticket approval is added

Agent created

Triggers when a new agent is created in the selected portal

Event created

Triggers when a new event is created in the selected portal

Contact updated

Triggers when the details of a contact is updated in the selected portal

Event updated

Triggers when the details of an event is updated

Ticket created or updated

Triggers when a new ticket is created or the details of an existing ticket are updated

Account created

Triggers when a new account is created in the selected portal

Agent updated

Triggers when the details of an agent is updated in the selected portal

Ticket thread added

Triggers when a new ticket thread is added in the selected portal

Article created

Triggers when a new article is created

Article updated

Triggers when an existing article is updated

Time entry created

Triggers when a new time entry is created in the selected task

Contact created

Triggers when a new contact is created in the selected portal

Task created

Triggers when a new task is created in the selected portal

Ticket approval updated

Triggers when the details of an existing ticket approval are updated

Task updated

Triggers when the details of a task is updated in the selected portal

Ticket created

Triggers when a new ticket is created in the selected portal

Time entry updated

Triggers when a time entry is updated in the selected task

Ticket comment added

Triggers when a new ticket comment is added in the selected portal

Ticket status updated

Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.

Product created

Triggers when a new product is created

Call created

Triggers when a new call is created in the selected portal

Ticket updated

Triggers when the details of the selected ticket is updated

Ticket comment updated

Triggers when the selected ticket comment is updated

Contact created or updated

Triggers when a new contact is created or an existing contact is updated

Contact created

Triggers when a new contact is created

Campaign created or updated

Triggers when a new campaign is created or an existing campaign is updated

Contact updated

Triggers when any detail of an existing contact is updated

Contact added to list

Triggers when a contact is added to the selected list

Campaign updated

Triggers when an existing campaign is updated

Contact clicked on campaign

Triggers when a contact clicks on a campaign

Contact unsubscribed

Triggers when a contact unsubscribes from a campaign

Campaign events

Triggers when a campaign events occurs

Transactional events

Triggers when a transactional events occurs

Campaign created

Triggers when a new campaign is created

All Actions - Actions are the automated tasks

Create product

Creates a new product in the selected organization

Remove tag

Removes a tag from the specified ticket

Request approval for ticket

Requests an approval for an existing ticket from the specified approver

Create task

Creates a new task in the selected department

Create agent

Creates a new agent in the selected organization

Create ticket comment

Creates a comment in the selected ticket

Create call

Creates a new call in the selected organization

Create contact

Creates a new contact in the selected organization

Add task time entry

Adds time entry for an existing task

Add ticket time entry

Adds time entry for an existing ticket

Add user to group

Adds the specified users to an existing group

Create article

Creates a new article

Create custom module record

Creates a new custom module record

Add tag

Adds a tag to the specified ticket

Send email reply

Sends a reply for the specified ticket created in the email channel

Create event

Creates a new event in the selected organization

Add agent to team

Adds the specified agent to the selected team

Create task comment

Creates a new comment in the specified task

Create contract

Creates a new contract for the selected account

Create topic comment

Creates a comment for the specified topic

Create contact comment

Creates a comment in the selected contact

Create account

Creates a new account in the selected organization

Create ticket

Creates a new ticket in the selected organization

Create topic

Creates a new topic

Update article

Updates the details of an existing article

Edit ticket time entry

Edits the time entry of an existing ticket

Update contract

Updates the details of an existing contract

Update call

Updates the details of the specified call

Update contact

Updates the selected contact

Update custom module record

Updates the details of an existing custom module record

Update agent availability

Updates the availability status of an existing agent

Move ticket

Moves the specified ticket to the selected department

Update ticket

Updates the details of an existing ticket

Update ticket comment

Updates the comment for the specified ticket

Update agent

Updates the details of an existing agent

Invite contact to the help center

Invites the specified contacts to help center

Update product

Updates the details of the selected product

Update topic

Updates the details of an existing topic

Remove user from group

Removes the specified users from an existing group

Remove agent from team

Removes the specified agent from the selected team

Close ticket

Closes the specified tickets

Update account

Updates the selected account

Update ticket timer

Updates the timer of an existing ticket

Update contact comment

Updates the specified comment in the selected contact

Update task

Updates the details of an existing task

Update call timer

Updates the timer of an existing call

Update task timer

Updates the timer of an existing task

Mark or Unmark ticket as spam

Marks or unmarks the specified ticket as spam

Associate accounts to contact

Associates the specified account with the specified contact

Update KB user status

Updates the status of an existing KB user

Send custom channel reply

Sends reply for a ticket via the selected channel

Fetch contract

Fetches the details of an existing contract

Fetch ticket thread

Fetches an existing ticket thread by unique ID

Fetch customer happiness

Fetches the happiness feedback of an existing customer

Fetch KB user

Fetches the details of an existing KB user

Fetch task

Fetches the details of an existing task by ID

Fetch contact

Fetches a contact by email address, unique ID, or contact name

Fetch custom module record

Fetches the details of an existing custom module record

Fetch call

Fetches the details of a call based on the selected field

Fetch ticket time entry

Fetches the time entry of an existing ticket

Fetch article

Fetches the details of an existing article

Fetch agent

Fetches the details of an existing agent by ID or email

Fetch ticket

Fetches the details of an existing ticket

Fetch product

Fetches the details of an existing product by unique ID or name

Fetch event

Fetches the details of an event based on the selected field

Fetch ticket tags

Fetches ticket tags using ticket ID

Fetch account

Fetches an existing account by name or ID

Trash contact

Moves selected contact to the recycle bin

Trash ticket

Moves selected ticket to the recycle bin

Trash account

Moves selected account to the recycle bin

Add contact

Adds a new contact to the selected list

Send transactional email

Sends a transactional email to the specified email address

Update contact

Updates the details of an existing contact using email address or subscriber ID

Fetch contact

Fetches the details of an existing contact by email address

Remove contacts from list

Removes the specified contacts from the selected list

What is Zoho Desk?

Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.

What is Brevo?

Brevo is a marketing automation WordPress plugin that allows businesses to manage customer relationships across email, SMS, chat, and more.

Marketing Automation

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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