Integrate Zoho Desk with Office 365
Send information between Zoho Desk and Office 365 automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create an event in Office 365 once a task is created in Zoho Desk
Ensure tasks are prioritised and addressed timely by scheduling them as events. This flow will initiate an event in Office 365 when a task is created in Zoho Desk.
How it works
- The flow triggers when a new task is created in the selected portal in Zoho Desk.
- Zoho Flow creates a new event in the selected calendar in Office 365.
Create an event in Office 365 once a task is created in Zoho Desk
Zoho Desk + Office 365
Create a new contact is in Office 365 each time a new contact is created in Zoho Desk
Having precise contact details empowers your sales team to deliver timely communications to users. This flow will log a new contact in Office 365 whenever a new contact is created in Zoho Desk.
How it works
- The flow triggers when a new contact is created in the selected portal in Zoho Desk.
- Zoho Flow creates a new contact in Office 365.
Create a new contact is in Office 365 each time a new contact is created in Zoho Desk
Zoho Desk + Office 365
Build your own integrations between Zoho Desk and Office 365
Connect Zoho Desk and Office 365 with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Desk and Office 365 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Agent availability updated
Triggers when the availability of an agent is updated
Account updated
Triggers when the details of the selected account is updated
Ticket moved
Triggers when a ticket is moved to a different team or department
Call updated
Triggers when the details of a call is updated in the selected portal
Ticket approval added
Triggers when a new ticket approval is added
Agent created
Triggers when a new agent is created in the selected portal
Event created
Triggers when a new event is created in the selected portal
Contact updated
Triggers when the details of a contact is updated in the selected portal
Event updated
Triggers when the details of an event is updated
Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated
Account created
Triggers when a new account is created in the selected portal
Agent updated
Triggers when the details of an agent is updated in the selected portal
Ticket thread added
Triggers when a new ticket thread is added in the selected portal
Article created
Triggers when a new article is created
Article updated
Triggers when an existing article is updated
Time entry created
Triggers when a new time entry is created in the selected task
Contact created
Triggers when a new contact is created in the selected portal
Task created
Triggers when a new task is created in the selected portal
Ticket approval updated
Triggers when the details of an existing ticket approval are updated
Task updated
Triggers when the details of a task is updated in the selected portal
Ticket created
Triggers when a new ticket is created in the selected portal
Time entry updated
Triggers when a time entry is updated in the selected task
Ticket comment added
Triggers when a new ticket comment is added in the selected portal
Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.
Product created
Triggers when a new product is created
Call created
Triggers when a new call is created in the selected portal
Ticket updated
Triggers when the details of the selected ticket is updated
Ticket comment updated
Triggers when the selected ticket comment is updated
Event updated
Triggers when any detail of an existing event is updated
Email received
Triggers when a new email is received
Event added
Triggers when a new event is added in the selected calendar
Email received in a mailbox
Triggers when an email is received in a user or shared mailbox
Calendar added
Triggers when a new calendar is added
Contact added
Triggers when a new contact is added
All Actions - Actions are the automated tasks
Create product
Creates a new product in the selected organization
Remove tag
Removes a tag from the specified ticket
Request approval for ticket
Requests an approval for an existing ticket from the specified approver
Create task
Creates a new task in the selected department
Create agent
Creates a new agent in the selected organization
Create ticket comment
Creates a comment in the selected ticket
Create call
Creates a new call in the selected organization
Create contact
Creates a new contact in the selected organization
Add task time entry
Adds time entry for an existing task
Add ticket time entry
Adds time entry for an existing ticket
Add user to group
Adds the specified users to an existing group
Create article
Creates a new article
Create custom module record
Creates a new custom module record
Add tag
Adds a tag to the specified ticket
Send email reply
Sends a reply for the specified ticket created in the email channel
Create event
Creates a new event in the selected organization
Add agent to team
Adds the specified agent to the selected team
Create task comment
Creates a new comment in the specified task
Create contract
Creates a new contract for the selected account
Create topic comment
Creates a comment for the specified topic
Create contact comment
Creates a comment in the selected contact
Create account
Creates a new account in the selected organization
Create ticket
Creates a new ticket in the selected organization
Create topic
Creates a new topic
Update article
Updates the details of an existing article
Edit ticket time entry
Edits the time entry of an existing ticket
Update contract
Updates the details of an existing contract
Update call
Updates the details of the specified call
Update contact
Updates the selected contact
Update custom module record
Updates the details of an existing custom module record
Update agent availability
Updates the availability status of an existing agent
Move ticket
Moves the specified ticket to the selected department
Update ticket
Updates the details of an existing ticket
Update ticket comment
Updates the comment for the specified ticket
Update agent
Updates the details of an existing agent
Invite contact to the help center
Invites the specified contacts to help center
Update product
Updates the details of the selected product
Update topic
Updates the details of an existing topic
Remove user from group
Removes the specified users from an existing group
Remove agent from team
Removes the specified agent from the selected team
Close ticket
Closes the specified tickets
Update account
Updates the selected account
Update ticket timer
Updates the timer of an existing ticket
Update contact comment
Updates the specified comment in the selected contact
Update task
Updates the details of an existing task
Update call timer
Updates the timer of an existing call
Update task timer
Updates the timer of an existing task
Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam
Associate accounts to contact
Associates the specified account with the specified contact
Update KB user status
Updates the status of an existing KB user
Send custom channel reply
Sends reply for a ticket via the selected channel
Fetch contract
Fetches the details of an existing contract
Fetch ticket thread
Fetches an existing ticket thread by unique ID
Fetch customer happiness
Fetches the happiness feedback of an existing customer
Fetch KB user
Fetches the details of an existing KB user
Fetch task
Fetches the details of an existing task by ID
Fetch contact
Fetches a contact by email address, unique ID, or contact name
Fetch custom module record
Fetches the details of an existing custom module record
Fetch call
Fetches the details of a call based on the selected field
Fetch ticket time entry
Fetches the time entry of an existing ticket
Fetch article
Fetches the details of an existing article
Fetch agent
Fetches the details of an existing agent by ID or email
Fetch ticket
Fetches the details of an existing ticket
Fetch product
Fetches the details of an existing product by unique ID or name
Fetch event
Fetches the details of an event based on the selected field
Fetch ticket tags
Fetches ticket tags using ticket ID
Fetch account
Fetches an existing account by name or ID
Trash contact
Moves selected contact to the recycle bin
Trash ticket
Moves selected ticket to the recycle bin
Trash account
Moves selected account to the recycle bin
Add user
Adds a new account user
Send email
Creates and sends an email to a recipient
Create event
Creates a new event in the selected calendar
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact by ID
Update user
Updates the details of an existing user by ID
Update event
Updates the details of an existing event by ID
Find contact folder
Finds a contact folder using name
Invite user
Invites the specified user to your group
Fetch user
Fetches the details of an existing user by display name
Fetch event
Fetches the details of an existing event by title or ID
Fetch contact
Fetches the details of an existing contact by name
What is Zoho Desk?
Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.
Similar apps
What is Office 365?
Office 365 is a suite of cloud apps by Microsoft. You can manage all your services from one place, collaborate with colleagues, and access data across devices.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >
Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Endless integrations. End to manual work.
SIGN UP TODAYChoose the app
×No App Found
