Integrate Zoho Desk with Quaderno

Send information between Zoho Desk and Quaderno automatically, without writing any code, using Zoho Flow.

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Create a new contact in Quaderno whenever a new contact is created in Zoho Desk

Ensure quick access to contact information across all platforms for enhanced engagement. This flow will add a new contact in Quaderno whenever a new contact is added in Zoho Desk.

How it works
  1. The flow triggers when a new contact is created in the selected portal in Zoho Desk.
  2. Zoho Flow creates a new contact in Quaderno.
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Create a new contact in Quaderno whenever a new contact is created in Zoho Desk

Zoho Desk + Quaderno

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Supported triggers and actions

Integrate Zoho Desk and Quaderno using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Account created

Triggers when a new account is created in the selected portal

Ticket created or updated

Triggers when a new ticket is created or the details of an existing ticket are updated

Ticket thread added

Triggers when a new ticket thread is added in the selected portal

Agent created

Triggers when a new agent is created in the selected portal

Article created

Triggers when a new article is created

Agent availability updated

Triggers when the availability of an agent is updated

Contact updated

Triggers when the details of a contact is updated in the selected portal

Account updated

Triggers when the details of the selected account is updated

Ticket moved

Triggers when a ticket is moved to a different team or department

Agent updated

Triggers when the details of an agent is updated in the selected portal

Ticket updated

Triggers when the details of the selected ticket is updated

Call updated

Triggers when the details of a call is updated in the selected portal

Time entry updated

Triggers when a time entry is updated in the selected task

Ticket approval added

Triggers when a new ticket approval is added

Contact created

Triggers when a new contact is created in the selected portal

Ticket comment added

Triggers when a new ticket comment is added in the selected portal

Product created

Triggers when a new product is created

Ticket status updated

Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.

Task updated

Triggers when the details of a task is updated in the selected portal

Call created

Triggers when a new call is created in the selected portal

Article updated

Triggers when an existing article is updated

Ticket comment updated

Triggers when the selected ticket comment is updated

Task created

Triggers when a new task is created in the selected portal

Time entry created

Triggers when a new time entry is created in the selected task

Event created

Triggers when a new event is created in the selected portal

Ticket approval updated

Triggers when the details of an existing ticket approval are updated

Event updated

Triggers when the details of an event is updated

Ticket created

Triggers when a new ticket is created in the selected portal

Abandoned checkout

Triggers when a checkout is abandoned

New invoice

Triggers when a new invoice is created

Successful checkout

Triggers when a checkout is successful

New refund

Triggers when a credit note is created

New sale

Triggers when a new sales invoice or receipt is created

Failed checkout

Triggers when a checkout fails because of insufficient funds

New contact

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create ticket comment

Creates a comment in the selected ticket

Create call

Creates a new call in the selected organization

Create contact comment

Creates a comment in the selected contact

Create topic

Creates a new topic

Create ticket

Creates a new ticket in the selected organization

Add ticket time entry

Adds time entry for an existing ticket

Add task time entry

Adds time entry for an existing task

Create article

Creates a new article

Add user to group

Adds the specified users to an existing group

Send email reply

Sends a reply for the specified ticket created in the email channel

Create custom module record

Creates a new custom module record

Create event

Creates a new event in the selected organization

Add tag

Adds a tag to the specified ticket

Remove tag

Removes a tag from the specified ticket

Create product

Creates a new product in the selected organization

Create contact

Creates a new contact in the selected organization

Request approval for ticket

Requests an approval for an existing ticket from the specified approver

Create agent

Creates a new agent in the selected organization

Create topic comment

Creates a comment for the specified topic

Create task comment

Creates a new comment in the specified task

Add agent to team

Adds the specified agent to the selected team

Create task

Creates a new task in the selected department

Create contract

Creates a new contract for the selected account

Create account

Creates a new account in the selected organization

Update call timer

Updates the timer of an existing call

Update contract

Updates the details of an existing contract

Remove agent from team

Removes the specified agent from the selected team

Update task timer

Updates the timer of an existing task

Associate accounts to contact

Associates the specified account with the specified contact

Edit ticket time entry

Edits the time entry of an existing ticket

Update contact comment

Updates the specified comment in the selected contact

Update KB user status

Updates the status of an existing KB user

Update topic

Updates the details of an existing topic

Update task

Updates the details of an existing task

Move ticket

Moves the specified ticket to the selected department

Remove user from group

Removes the specified users from an existing group

Mark or Unmark ticket as spam

Marks or unmarks the specified ticket as spam

Update product

Updates the details of the selected product

Update ticket timer

Updates the timer of an existing ticket

Update agent availability

Updates the availability status of an existing agent

Update account

Updates the selected account

Close ticket

Closes the specified tickets

Invite contact to the help center

Invites the specified contacts to help center

Update agent

Updates the details of an existing agent

Update custom module record

Updates the details of an existing custom module record

Update contact

Updates the selected contact

Update ticket

Updates the details of an existing ticket

Update call

Updates the details of the specified call

Update ticket comment

Updates the comment for the specified ticket

Send custom channel reply

Sends reply for a ticket via the selected channel

Update article

Updates the details of an existing article

Fetch product

Fetches the details of an existing product by unique ID or name

Fetch ticket tags

Fetches ticket tags using ticket ID

Fetch event

Fetches the details of an event based on the selected field

Fetch task

Fetches the details of an existing task by ID

Fetch account

Fetches an existing account by name or ID

Fetch custom module record

Fetches the details of an existing custom module record

Fetch contact

Fetches a contact by email address, unique ID, or contact name

Fetch ticket time entry

Fetches the time entry of an existing ticket

Fetch call

Fetches the details of a call based on the selected field

Fetch agent

Fetches the details of an existing agent by ID or email

Fetch article

Fetches the details of an existing article

Fetch contract

Fetches the details of an existing contract

Fetch ticket

Fetches the details of an existing ticket

Fetch customer happiness

Fetches the happiness feedback of an existing customer

Fetch ticket thread

Fetches an existing ticket thread by unique ID

Fetch KB user

Fetches the details of an existing KB user

Trash contact

Moves selected contact to the recycle bin

Trash account

Moves selected account to the recycle bin

Trash ticket

Moves selected ticket to the recycle bin

Create invoice

Creates a new invoice

Create contact

Creates a new contact

Create invoice or receipt

Creates a sales invoice or receipt

Create expense

Creates a new expense

Fetch invoice or receipt

Fetches an existing invoice or receipt by number

Fetch contact

Fetches an existing contact by email

What is Zoho Desk?

Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.

What is Quaderno?

Quaderno is accounting software that you can use to calculate taxes in real time, send automatic receipts, and file tax returns.

Build comprehensive workflows using

Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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