Integrate Zoho Notebook with Usedesk

Send information between Zoho Notebook and Usedesk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Zoho Notebook and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Notecard created

Triggers when a new notecard is created in the selected notebook

Notebook created

Triggers when a new notebook is created

Notecard created or updated

Triggers when a new notecard is created or the details of an existing notecard are updated

Notecard updated

Triggers when the details of an existing notecard are updated

Ticket created

Triggers when a new ticket is created

Client added

Triggers when a new client is added

All Actions - Actions are the automated tasks

Share notecard

Shares an existing notecard with the specified email address

Create notecard

Creates a new notecard in the selected notebook

Create notebook

Creates a new notebook

Share notebook

Shares an existing notebook with the specified email address

Update notebook

Update the details of an existing notebook

Create collection

Creates a new collection

Move notecards to another notebook

Moves an existing notecard to another notebook

Move notecards to collection

Moves an existing notecard to the collection

Fetch notebook by ID

Fetches the details of a notebook using ID

Fetch notebook by name

Fetches the details of a notebook using name

Fetch notecard

Fetches the details of a notecard by search term

Fetch notecard by ID

Fetches the details of a notecard using its unique ID

Create chat

Creates a chat or send messages to an existing chat on behalf of the client

Create ticket

Creates a new ticket

Add comment

Adds a comment to the specified ticket

Create agent

Creates a new agent

Send chat message

Sends a chat message to the specified client

Create client

Creates a new client

Update client

Updates the details of an existing client

Update ticket

Updates the details of an existing ticket

Update agent

Updates the details of an existing agent

Fetch client

Fetches the details of an existing client using client ID

Fetch agent by email address

Fetches the details of an existing agent using email address

Fetch agent by ID

Fetches the details of an existing agent using agent ID

Fetch ticket

Fetches the details of an existing ticket using ticket ID

What is Zoho Notebook?

Zoho Notebook is a note taking tool that lets you take notes, create checklists, and even save audio files. You can move between views, choose a cover image for each of your notebooks, and rearrange notes to suit your needs.

Notes Zoho

What is Usedesk?

Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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