Integrate Zoho Notebook with Usedesk
Send information between Zoho Notebook and Usedesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho Notebook and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Notecard created
Triggers when a new notecard is created in the selected notebook
Notebook created
Triggers when a new notebook is created
Notecard created or updated
Triggers when a new notecard is created or the details of an existing notecard are updated
Notecard updated
Triggers when the details of an existing notecard are updated
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
All Actions - Actions are the automated tasks
Share notecard
Shares an existing notecard with the specified email address
Create notecard
Creates a new notecard in the selected notebook
Create notebook
Creates a new notebook
Share notebook
Shares an existing notebook with the specified email address
Update notebook
Update the details of an existing notebook
Create collection
Creates a new collection
Move notecards to another notebook
Moves an existing notecard to another notebook
Move notecards to collection
Moves an existing notecard to the collection
Fetch notebook by ID
Fetches the details of a notebook using ID
Fetch notebook by name
Fetches the details of a notebook using name
Fetch notecard
Fetches the details of a notecard by search term
Fetch notecard by ID
Fetches the details of a notecard using its unique ID
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Update agent
Updates the details of an existing agent
Fetch client
Fetches the details of an existing client using client ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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