Integrate Zoho SalesIQ with Telerivet

Send information between Zoho SalesIQ and Telerivet automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Zoho SalesIQ and Telerivet using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation participants added

Triggers when participants are invited to the chat

Conversation transfer initiated

Triggers when a conversation transfer is initiated

Conversation rated

Triggers when a conversation is rated

Conversation attender updated

Triggers when an operator picks up a chat

Conversation missed

Triggers when a conversation is missed

Conversation transfer accepted

Triggers when a transferred chat is accepted by the operator

Department created

Triggers when a new department is created to the specified portal

Conversation completed

Triggers when a conversation is completed

Operator added

Triggers when a new operator is added

Conversation participants deleted

Triggers when a participant is removed from a conversation

Conversation transfer rejected

Triggers when a transferred chat is rejected by the operator

Conversation created

Triggers when a new conversation is created

Send broadcast message

Triggers when a broadcast message is sent

Incoming message received

Triggers when a new incoming message is received

Contact created or updated

Triggers when a new contact is created or when the details of an existing contact are updated

Send message notification

Triggers when an outgoing message is sent or fails to be delivered

All Actions - Actions are the automated tasks

Associate operators to department

Associates operators to the selected department

Create article

Creates a new article

Enable department

Enables the selected department

Update operator status

Updates the status of an existing operator

Disable department

Disables the selected department

Send message to latest conversation

Sends a message to the latest conversation

Send message

Sends a new message

Create contact

Creates a new contact

Create group

Creates a new group

Create label

Creates a new label

Create project

Creates a new project

Send broadcast message

Sends a broadcast message

Update project

Updates the details of an existing project

Add contact to a group

Adds a contact to an existing group

Update label

Updates the details of an existing label

Update contact

Updates the details of an existing contact

Update group

Updates the details of an existing group

Fetch group by name

Fetches the details of an existing group using name

Fetch message by ID

Fetches the details of an existing message using ID

Fetch contact by contact details

Fetches the details of an existing contact using contact details

Fetch project by name

Fetches the details of an existing project using name

Fetch broadcast by ID

Fetches the details of an existing broadcast using ID

Fetch project by ID

Fetches the details of an existing project using ID

Fetch group by ID

Fetches the details of an existing group using ID

Fetch default route by route details

Fetches the details of an existing default route using route details

Fetch label by name

Fetches the details of an existing label using name

Fetch label by ID

Fetches the details of an existing label using ID

Fetch custom route by name

Fetches the details of an existing custom route using name

Fetch organization by name

Fetches the details of an existing organization using name

Fetch contact by ID

Fetches the details of an existing contact using ID

What is Zoho SalesIQ?

Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.

What is Telerivet?

Telerivet is an SMS management platform that helps businesses create contacts, send automated messages and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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