Integrate Zonka Feedback with Lightspeed Retail POS (X-Series)
Send information between Zonka Feedback and Lightspeed Retail POS (X-Series) automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zonka Feedback and Lightspeed Retail POS (X-Series) using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Survey created
Triggers when a new survey is created
Response received
Triggers when a new response is received for a survey
User created
Triggers when a new user is created
Sales created or updated
Triggers when a new sale is created or the details of an existing sale is updated
Customer created or updated
Triggers when a new customer is created or the details of an existing customer is updated
All Actions - Actions are the automated tasks
Send SMS survey
Sends a survey by SMS
Create task
Creates a new task
Send email survey
Sends a survey by email
Fetch survey
Fetches the details of an existing survey using ID
Fetch user
Fetches the details of an existing user using ID
Create customer
Creates a new customer
Create promotion
Creates a new promotion
Update customer
Updates the details of an existing customer
Fetch product
Fetches the details of an existing product by SKU or ID
Fetch customer
Fetches the details of an existing customer by email, phone, code, or ID
What is Zonka Feedback?
Zonka Feedback is an omnichannel customer feedback management and survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES, and CSAT, to gather actionable feedback.
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Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
