Integrate 123FormBuilder with Helpshift

Send information between 123FormBuilder and Helpshift automatically, without writing any code, using Zoho Flow.

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Generate a ticket in Helpshift when a form is submitted in 123FormBuilder

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a fresh ticket in Helpshift upon receiving a new form submission in 123FormBuilder.

How it works
  1. The flow triggers when a new submission is added to the selected form in 123FormBuilder.
  2. Zoho Flow creates a new issue in Helpshift.
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Generate a ticket in Helpshift when a form is submitted in 123FormBuilder

123FormBuilder + Helpshift

Build your own integrations between 123FormBuilder and Helpshift

Connect 123FormBuilder and Helpshift with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate 123FormBuilder and Helpshift using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form submission added

Triggers when a new submission is added to the selected form

Form created

Triggers when a new form is created

Issue updated

Triggers when the details of an existing issue are updated

Issue created

Triggers when a new issue is created

All Actions - Actions are the automated tasks

Create FAQ

Creates a new FAQ

Add message

Adds a message to an existing issue

Create issue

Creates a new issue

Add note

Adds a private note to an existing issue

Fetch issue

Fetches the details of an existing issue by issue ID, author email address, or assignee ID

Fetch user

Fetches the details of an existing user by email address

What is 123FormBuilder?

123FormBuilder is an online form builder that comes with custom features and integrations. You can define form fields, translate fields and instructions, and also build quizzes and surveys.

Forms

What is Helpshift?

Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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