Integrate Basin with Deskpro

Send information between Basin and Deskpro automatically, without writing any code, using Zoho Flow.

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Create a ticket in Deskpro whenever a new submission is made in Basin

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Deskpro each time a form is submitted in Basin.

How it works
  1. The flow triggers when a new submission is added in Basin.
  2. Zoho Flow creates a new ticket in Deskpro.
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Create a ticket in Deskpro whenever a new submission is made in Basin

Basin + Deskpro

Build your own integrations between Basin and Deskpro

Connect Basin and Deskpro with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Basin and Deskpro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission added

Triggers when a new submission is added

Ticket updated

Triggers when any detail of a ticket is updated

Person added

Triggers when a new person is added

Ticket created

Triggers when a new ticket is created

Ticket response received

Triggers when a new response is received for a ticket

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Fetch submission

Fetches a submission based on the search query provided

Create ticket

Creates a new ticket

Add person

Adds a new person

Create organization

Creates a new organization

Add note to ticket

Adds a note or message to the selected ticket

Update ticket

Updates the details of an existing ticket

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch organization

Fetches the details of an existing organization

Fetch ticket

Fetches the details of an existing ticket by its ID

What is Basin?

Basin is a form-builder platform that lets you create forms with flexible controls, filter spam emails, and search through all submissions.

Forms

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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