Integrate Basin with Fluent Support

Send information between Basin and Fluent Support automatically, without writing any code, using Zoho Flow.

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Create a ticket in Fluent Support for new form submissions in Basin

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Fluent Support in response to each new form submission in Basin.

How it works
  1. The flow triggers when a new submission is added in Basin.
  2. Zoho Flow creates a new ticket in Fluent Support.
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Create a ticket in Fluent Support for new form submissions in Basin

Basin + Fluent Support

Build your own integrations between Basin and Fluent Support

Connect Basin and Fluent Support with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Basin and Fluent Support using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission added

Triggers when a new submission is added

Tickets moved

Triggers when tickets are moved

Ticket reopened

Triggers when a ticket is reopened

Ticket created

Triggers when a new ticket is created

Ticket agent changed

Triggers when a ticket agent is changed

Ticket closed

Triggers when an existing ticket is closed

All Actions - Actions are the automated tasks

Fetch submission

Fetches a submission based on the search query provided

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Fetch agent

Fetches the details of an existing agent

Fetch customer

Fetches the details of an existing customer

Fetch ticket

Fetches the details of an existing ticket

What is Basin?

Basin is a form-builder platform that lets you create forms with flexible controls, filter spam emails, and search through all submissions.

Forms

What is Fluent Support?

Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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