Integrate BigCommerce with CloudTalk

Send information between BigCommerce and CloudTalk automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Send a confirmation SMS through CloudTalk for every new order placed in BigCommerce

Send instant confirmation and reassurance with an order confirmation SMS. This flow will send a SMS notification using CloudTalk for new orders created in BigCommerce.

How it works
  1. The flow triggers when a new order is created in BigCommerce.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Send a confirmation SMS through CloudTalk for every new order placed in BigCommerce

BigCommerce + CloudTalk

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Notify your customers with an SMS via CloudTalk regarding their abandoned cart in BigCommerce

Encourage your customers to reconnect with their favourite products through personalized SMS alerts. This flow will automatically send an SMS via CloudTalk when a shopping cart is abandoned in BigCommerce.

How it works
  1. The flow triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property. in BigCommerce.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Notify your customers with an SMS via CloudTalk regarding their abandoned cart in BigCommerce

BigCommerce + CloudTalk

Build your own integrations between BigCommerce and CloudTalk

Connect BigCommerce and CloudTalk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate BigCommerce and CloudTalk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Shipment created

Triggers when a new shipment is created

Updated order status

Triggers when the status of an existing order is updated

Coupon created

Triggers when a new coupon is created

Updated product

Triggers when any detail of an existing product is updated

Order created

Triggers when a new order is created

Product created

Triggers when a new product is created

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Cart created

Triggers when a new cart is created

Subscriber created

Triggers when a new subscriber is created

Cart converted

Triggers when a cart is converted into an order, which is typically after the payment step of checkout on the storefront

Customer created

Triggers when a new customer is added

Updated subscriber

Triggers when any detail of an existing subscriber is updated

Agent created

Triggers when a new agent is created

Call created

Triggers when a new call of the selected type is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create subscriber

Creates a new subscriber

Create order

Creates a new order

Create product

Creates a new product

Create customer address

Adds address details for an existing customer

Create customer

Creates a new customer

Create coupon

Creates a new coupon

Update subscriber

Updates the details of an existing subscriber

Update product

Updates the details of an existing product

Update order

Updates the details of an existing order

Fetch customer

Fetches the details of an existing customer based on ID

Fetch order

Fetches the details of an existing order by ID

Fetch Product

Fetches the details of an existing product by ID

Add activity

Adds an activity to an existing contact

Create agent

Creates a new agent

Create contact

Creates a new contact

Add note

Adds a note to an existing contact

Send SMS

Sends an SMS message

Update agent

Updates the details of an existing agent

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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