Integrate Cliniko with Twilio

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Trigger an SMS notification via Twilio upon a booking creation in Cliniko

Inform customers promptly about their bookings via SMS for clear communication. This flow will automate sending an SMS through Twilio for any new booking made in Cliniko.

How it works
  1. The flow triggers when a new individual appointment is created in Cliniko.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Trigger an SMS notification via Twilio upon a booking creation in Cliniko

Cliniko + Twilio

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Supported triggers and actions

Integrate Cliniko and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Group appointment created

Triggers when a new group appointment is created

Group appointment deleted

Triggers when an existing group appointment is deleted

Patient created

Triggers when a new patient is created

Individual appointment deleted

Triggers when an existing individual appointment is deleted

Invoice created

Triggers when a new invoice is created

Contact created

Triggers when a new contact is created

Individual appointment created

Triggers when a new individual appointment is created

Individual appointment canceled

Triggers when an existing individual appointment is canceled

Attendee created

Triggers when a new attendee is created

Patient case created

Triggers when a new patient case is created

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

SMS message received

Triggers when a new SMS message is received

All Actions - Actions are the automated tasks

Create individual appointment

Creates a new individual appointment

Create patient

Creates a new patient

Create group appointment

Creates a new group appointment

Create attendee

Creates a new attendee

Create contact

Creates a new contact

Update individual appointment

Updates the details of an existing individual appointment

Update attendee

Updates the details of an existing attendee

Update group appointment

Updates the details of an existing group appointment

Update contact

Updates the details of an existing contact

Update patient

Updates the details of an existing patient

Fetch individual appointment

Fetches the details of an existing individual appointment

Fetch patient

Fetches the details of an existing patient

Fetch group appointment

Fetches the details of an existing group appointment

Fetch invoice

Fetches the details of an existing invoice

Fetch contact

Fetches the details of an existing contact

Fetch attendee

Fetches the details of an existing attendee by ID

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

What is Cliniko?

Cliniko is a medical practice management application designed for healthcare practitioners. It provides features such as multi-platform online booking, scheduling, billing and invoicing, video consultations, and more.

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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Director, Perth Security Services

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